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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the satisfaction of your clients and collaborators by offering a customized, self-service experience portal and mobile application that integrates effortlessly with your CRM, ERP, and customer support systems. Set up a customer-centric portal using pre-designed templates that offer adaptable layouts, optional widgets, and linked forms. Allow customers to submit and monitor support requests, explore knowledge base articles, and access product information. Develop a branded, user-friendly mobile app that provides a straightforward self-service experience tailored to your customers' needs. Keep users informed with timely notifications about support cases, renewals, and orders while also suggesting related products and services to boost cross-selling opportunities and revenue growth. This comprehensive approach not only strengthens customer engagement but also fosters loyalty and satisfaction.

Description

ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CLogic No 
SAP Store No 

Integrations

3CLogic Yes 
SAP Store Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MobileForce Software

Country

United States

Website

www.mobileforcesoftware.com

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management Yes 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Relocation

Content Library No 
Cost Management No 
Employee Portal No 
Expense Management No 
Immigration Management No 
Move Progress Tracking No 
Onboarding No 
Reimbursement Management No 
Surveys & Feedback No 
Tax Management No 
Vendor Management No 

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