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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer satisfaction, increase profits, and achieve a distinct competitive edge by streamlining your aftermarket sales and support processes. By creating a user-friendly online customer portal, you can transform your engineering and commercial data with our adaptable, scalable, and budget-friendly solution. Generate additional revenue by modernizing your aftermarket sales approach and ridding your operations of outdated inefficiencies. With aftermarket profit margins on the rise, it's crucial to simplify access to spare parts and quality customer service to maximize your earnings. Ensure accurate orders by digitizing your aftermarket sales process, leading to significant reductions in errors, as reported by CADshare users who have seen up to a 95% decrease in ordering mistakes. Leverage aftermarket automation to close more deals without reducing prices, thereby making it your key competitive edge. Furthermore, our findings indicate that CADshare has improved customer support productivity by 77%, demonstrating that excellent support makes it easier to sell your products effectively. This transformation not only benefits you but also fosters long-term customer loyalty and trust.

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

OAuth No 

Integrations

OAuth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CADshare

Founded

2013

Country

Ireland

Website

cadshare.com

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

Product Features

Product Features

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