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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BriskCRM offers an all-encompassing CRM platform designed to facilitate the seamless management of the entire customer lifecycle for your sales, marketing, and support teams, starting from lead management through to sales completion, billing, and ongoing customer support. The Case Management feature enhances the efficiency of your support operations, significantly boosting customer satisfaction and experience. Moreover, BriskCRM's collaboration tools empower your team to handle projects with greater effectiveness and organization. With seamless integration with SpryBill, BriskCRM eliminates any costs related to implementation, ensuring a smooth connection between your CRM and billing systems. Explore the features of BriskCRM to discover how your teams can thrive with a unified Billing and CRM system. The Case Management service ensures that your support team can provide prompt and efficient assistance whenever needed. Additionally, never miss another meeting again, as BriskCRM keeps you informed and punctual with its notification system. By leveraging these features, your organization can enhance productivity and customer relations significantly.

Description

Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 
Microsoft OneDrive No 
QuickBooks Online No 
SpryBill Yes 

Integrations

Dropbox Yes 
Microsoft OneDrive Yes 
QuickBooks Online Yes 
SpryBill No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$24.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SpryBill

Country

United States

Website

sprybill.com/briskCRM.html

Vendor Details

Company Name

Virtual Case Management

Founded

2007

Country

United States

Website

www.virtualcasemanagement.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management No 
Court Management Yes 
Court Management Integration No 
Crime Scene Management Yes 
Criminal Database No 
Dispatching No 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management Yes 
Discovery Management Yes 
Docket Management No 
Document Management Yes 
Expense Tracking Yes 
Government Yes 
Law Firms Yes 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

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