Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BriskCRM offers an all-encompassing CRM platform designed to facilitate the seamless management of the entire customer lifecycle for your sales, marketing, and support teams, starting from lead management through to sales completion, billing, and ongoing customer support. The Case Management feature enhances the efficiency of your support operations, significantly boosting customer satisfaction and experience. Moreover, BriskCRM's collaboration tools empower your team to handle projects with greater effectiveness and organization. With seamless integration with SpryBill, BriskCRM eliminates any costs related to implementation, ensuring a smooth connection between your CRM and billing systems. Explore the features of BriskCRM to discover how your teams can thrive with a unified Billing and CRM system. The Case Management service ensures that your support team can provide prompt and efficient assistance whenever needed. Additionally, never miss another meeting again, as BriskCRM keeps you informed and punctual with its notification system. By leveraging these features, your organization can enhance productivity and customer relations significantly.
Description
Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
No
Microsoft OneDrive
No
QuickBooks Online
No
SpryBill
Yes
Integrations
Dropbox
Yes
Microsoft OneDrive
Yes
QuickBooks Online
Yes
SpryBill
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$24.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SpryBill
Country
United States
Website
sprybill.com/briskCRM.html
Vendor Details
Company Name
Virtual Case Management
Founded
2007
Country
United States
Website
www.virtualcasemanagement.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
No
Court Management
Yes
Court Management Integration
No
Crime Scene Management
Yes
Criminal Database
No
Dispatching
No
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
Yes
Scheduling
Yes
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
Yes
Discovery Management
Yes
Docket Management
No
Document Management
Yes
Expense Tracking
Yes
Government
Yes
Law Firms
Yes
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
No