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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Across various IT departments, there is an increasing pressure to achieve more in less time while maintaining the same level of resources. In every development initiative we've encountered, there has been a consistent requirement for effective notification, communication, or information dissemination. This necessity can vary from basic printouts for shipping systems to intricate email management in customer support operations. Recognizing these needs, we embarked on creating a notification software designed to be adaptable, swift, and reliable, which simplifies the complexities involved. Our solution enables the delivery of customized notifications and alerts containing pertinent and precise information, fostering enhanced and timely interactions with customers, suppliers, and staff members. Boomerang not only incorporates several essential communication and notification capabilities but also features a variety of shared functionalities applicable across all core features, ensuring a seamless user experience. Ultimately, our goal is to empower organizations with the tools they need to streamline their communication processes effectively.

Description

Oversee, document, and evaluate the requirements of employees from various departments within the organization from a corporate standpoint. Address the needs of clientele across multiple communication platforms. Automatically relay customer inquiries to the appropriate departments or individuals. In your everyday operations, you can establish teams within Seasy and designate specific roles to each based on their areas of expertise. Keep yourself updated and aware through email notifications. Design email alerts to ensure that your clients or agents are aware of significant upcoming events, enhancing overall communication and engagement. Additionally, this system streamlines collaboration and fosters a proactive approach to meeting both employee and customer needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dropbox Yes 
Google Drive Yes 

Integrations

Dropbox No 
Google Drive No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fuel9

Founded

2010

Country

Netherlands

Website

www.fuel9.com

Vendor Details

Company Name

S-easy

Founded

2015

Country

Turkey

Website

s-easydesk.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code Yes 
Reporting/Analytics Yes 
Software Development No 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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