Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Across various IT departments, there is an increasing pressure to achieve more in less time while maintaining the same level of resources. In every development initiative we've encountered, there has been a consistent requirement for effective notification, communication, or information dissemination. This necessity can vary from basic printouts for shipping systems to intricate email management in customer support operations. Recognizing these needs, we embarked on creating a notification software designed to be adaptable, swift, and reliable, which simplifies the complexities involved. Our solution enables the delivery of customized notifications and alerts containing pertinent and precise information, fostering enhanced and timely interactions with customers, suppliers, and staff members. Boomerang not only incorporates several essential communication and notification capabilities but also features a variety of shared functionalities applicable across all core features, ensuring a seamless user experience. Ultimately, our goal is to empower organizations with the tools they need to streamline their communication processes effectively.
Description
Oversee, document, and evaluate the requirements of employees from various departments within the organization from a corporate standpoint. Address the needs of clientele across multiple communication platforms. Automatically relay customer inquiries to the appropriate departments or individuals. In your everyday operations, you can establish teams within Seasy and designate specific roles to each based on their areas of expertise. Keep yourself updated and aware through email notifications. Design email alerts to ensure that your clients or agents are aware of significant upcoming events, enhancing overall communication and engagement. Additionally, this system streamlines collaboration and fosters a proactive approach to meeting both employee and customer needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dropbox
No
Google Drive
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fuel9
Founded
2010
Country
Netherlands
Website
www.fuel9.com
Vendor Details
Company Name
S-easy
Founded
2015
Country
Turkey
Website
s-easydesk.com
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
No
Deployment Management
Yes
Graphical User Interface
No
Mobile Development
No
No-Code
Yes
Reporting/Analytics
Yes
Software Development
No
Source Control
Yes
Testing Management
No
Version Control
No
Web App Development
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No