Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
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Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving.
G2, Sourceforge and TechRadar Pro have recognized us as one of the world’s best uptime monitors for several consecutive years, including this one. Try 100% free.
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Project Broadcast
Project Broadcast is a versatile messaging platform designed for businesses that prioritize relationship-building, allowing them to effortlessly send tailored texts, emails, ringless voicemail drops, and in-app notifications on a large scale while maintaining the essence of personal communication. With a straightforward setup, users can utilize dedicated ten-digit numbers to effectively connect with diverse audiences, ranging from small enterprises to larger teams, and customize each communication using configurable forms, dynamic fields, tags, and personalized contact attributes. The platform boasts advanced automation capabilities, featuring scheduled broadcasts, drip campaigns, keyword triggers, bundles, and integrated “app flows” that help connect Project Broadcast with various external tools and workflows seamlessly. Users also benefit from real-time delivery insights, trackable links, and message metrics, alongside Aiva-powered smart opt-out management that provides engagement analytics and compliance controls through user-friendly dashboards. This comprehensive solution not only enhances communication but also empowers businesses to optimize their outreach strategies effectively.
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PushOwl
PushOwl is an omnichannel retention marketing platform built specifically for Shopify merchants. The software combines email marketing, SMS, web push notifications, and WhatsApp marketing so brands can manage customer communication from one application. Merchants can use PushOwl to recover abandoned carts, announce price reductions, send back-in-stock notifications, run promotions, and re-engage inactive customers. Its email marketing suite includes subscriber pop-ups, newsletters, automated sequences, cross-selling, upselling, and drag-and-drop campaign automation. SMS marketing supports order updates, shipping notifications, promotional campaigns, and win-back offers across more than 180 countries. Web push notifications allow brands to reach both identified and anonymous visitors with timely messages intended to bring shoppers back to the store. PushOwl includes segmentation, preset automation templates, Smart Delivery, analytics, and reporting tools for optimizing campaign timing and performance. The platform is optimized for Shopify and is designed to require minimal technical setup, with campaign creation that does not depend on coding skills. PushOwl is intended for ecommerce brands that want to unify retention marketing, reduce dependence on disconnected tools, and automate customer engagement across multiple messaging channels.
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