Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Belsmart is an outbound dialer platform built for sales organizations, lead generation teams, and contact centers that rely heavily on phone-based outreach. The system includes four dialing modes: Manual, Preview, Power, and Parallel, allowing teams to choose the approach that fits each campaign. Manual and Preview modes give agents more control and context before placing calls, while Power and Parallel modes automate dialing to increase call volume and productive talk time. Belsmart can dial multiple numbers simultaneously in Parallel mode and connect agents only when a live person answers. Its AI-powered answering machine detection helps filter out voicemails and answering machines before agents are connected. The platform integrates with CRM systems including HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, and Bitrix24 so calls, notes, dispositions, and recordings can be synchronized automatically. Compliance features include DNC scrubbing, consent logging, call recording, TCPA-related controls, and abandoned-call rate management. Belsmart also provides live dashboards, supervisor monitoring, transcription, local presence dialing, lead recycling, white-label capabilities, APIs, and custom integration options. Belsmart is intended for outbound sales teams, SDR organizations, BPOs, insurance and financial services firms, agencies, and other businesses that need scalable dialing and lead management tools.
Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Acrobat Sign
No
Authorize.Net
No
ConvergeHub
No
Dropbox
No
Gmail
No
Goliath
No
Gong
No
Google Calendar
No
Google Maps
No
Keap
No
Integrations
Adobe Acrobat Sign
Yes
Authorize.Net
Yes
ConvergeHub
Yes
Dropbox
Yes
Gmail
Yes
Goliath
Yes
Gong
Yes
Google Calendar
Yes
Google Maps
Yes
Keap
Yes
Pricing Details
$15/user/month
Free Trial
No
Free Version
No
Pricing Details
$150
/license/month
includes all features, all-in-one platform
includes all features, all-in-one platform
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Beltalk Solutions
Founded
2013
Website
belsmart.io
Vendor Details
Company Name
Readymode (formerly Xencall)
Founded
2014
Country
Canada
Website
readymode.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No