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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Belsmart is an outbound dialer platform built for sales organizations, lead generation teams, and contact centers that rely heavily on phone-based outreach. The system includes four dialing modes: Manual, Preview, Power, and Parallel, allowing teams to choose the approach that fits each campaign. Manual and Preview modes give agents more control and context before placing calls, while Power and Parallel modes automate dialing to increase call volume and productive talk time. Belsmart can dial multiple numbers simultaneously in Parallel mode and connect agents only when a live person answers. Its AI-powered answering machine detection helps filter out voicemails and answering machines before agents are connected. The platform integrates with CRM systems including HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, and Bitrix24 so calls, notes, dispositions, and recordings can be synchronized automatically. Compliance features include DNC scrubbing, consent logging, call recording, TCPA-related controls, and abandoned-call rate management. Belsmart also provides live dashboards, supervisor monitoring, transcription, local presence dialing, lead recycling, white-label capabilities, APIs, and custom integration options. Belsmart is intended for outbound sales teams, SDR organizations, BPOs, insurance and financial services firms, agencies, and other businesses that need scalable dialing and lead management tools.

Description

Gain a broader perspective on your customers' journey. While you are familiar with your customers through past interactions, their purchase history, and preferred communication methods, you may lack insight into whether they are currently seeking your services or their position within the buying process. We empower you with the information needed to enhance your engagements and effectively attract, develop, and retain your clientele. Our LeadiD technology ensures real-time verification of TCPA consent, allowing you to avoid sending calls or texts to the wrong recipients and confidently reach out to those consumers who genuinely want your offerings. In the event of a TCPA dispute, you can swiftly present compelling evidence that the consumer acknowledged the disclosure and granted consent, reinforcing your marketing strategy with a solid foundation of compliance. With these tools at your disposal, you can significantly improve the quality of your customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

CallTools No 
Lead Prosper No 
LeadByte No 
Phonexa No 
Pipes.ai No 
Sales Boomerang No 
boberdoo No 

Integrations

CallTools Yes 
Lead Prosper Yes 
LeadByte Yes 
Phonexa Yes 
Pipes.ai Yes 
Sales Boomerang Yes 
boberdoo Yes 

Pricing Details

$15/user/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Beltalk Solutions

Founded

2013

Website

belsmart.io

Vendor Details

Company Name

Verisk Analytics

Founded

1971

Country

United States

Website

jornaya.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Product Features

Demand Planning

Capacity Planning Yes 
Data Visualization Yes 
Historical Reporting No 
Inventory Optimization No 
Planned vs Actual Tracking Yes 
Product Introduction Planning Yes 
Promotions Management No 
Replenishment Management No 
Sales Forecasting Yes 
Supply Forecasting No 

Alternatives

Alternatives

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