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features
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support

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Description

Elevate your e-commerce game with expert storytelling and unparalleled engagement, achieving an impressive add-to-cart rate of up to 36%. Experience the finest shopping journey available as Bambuser empowers retailers and brands across 195 countries—join us today! Enhance viewer retention, boost engagement, and improve conversions effortlessly! Utilize video consultations for personalized shopping experiences and customer support, featuring dynamic product showcases and seamless add-to-cart functionality. Make interactive video the centerpiece of your customer interactions! Leverage the insights and best practices from the leading provider in live video shopping, ensuring your audience benefits from closed captions and audio descriptions, all integrated within our ADA-compliant UX designs. With operations in over 195 countries and a player interface that supports 35 languages, you can truly transform how customers connect with your brand. Foster deeper relationships with your audience by making interactive video the focal point of their shopping experience!

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Adobe Analytics Yes 
Adobe Experience Platform No 
Appointedd Yes 
Google Analytics Yes 
Google Tag Manager Yes 
Gorgias No 
Instagram Yes 
Intercom No 
Magento No 
Olark No 
Perfect Yes 
Salesforce Yes 
Salesforce Agentforce Commerce No 
Tidio No 
TikTok Yes 
WooCommerce No 
Zapier Yes 
Zendesk No 
booxi Yes 

Integrations

Shopify Yes 
Adobe Analytics No 
Adobe Experience Platform Yes 
Appointedd No 
Google Analytics No 
Google Tag Manager No 
Gorgias Yes 
Instagram No 
Intercom Yes 
Magento Yes 
Olark Yes 
Perfect No 
Salesforce No 
Salesforce Agentforce Commerce Yes 
Tidio Yes 
TikTok No 
WooCommerce Yes 
Zapier No 
Zendesk Yes 
booxi No 

Pricing Details

$79/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bambuser

Founded

2007

Country

Sweden

Website

bambuser.com

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

Alternatives

Alternatives