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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Having backups for your WordPress site is akin to having insurance; you realize their importance when you're faced with a crisis. When setting up your WordPress site, it's essential for your trusted developer to discuss the potential for website and database failures. What steps should you take if your site experiences issues or becomes entirely non-functional? Ideally, a skilled WordPress developer will assist you in identifying and resolving problems early on, or may even implement measures to prevent them altogether. However, in dire situations, having a reliable backup becomes crucial: this backup must be current, and it's wise to ensure that the backup files are stored outside your web hosting environment. With a multitude of backup plugins available, selecting the right one can be overwhelming. Fortunately, we can simplify this choice for you. BackWPup stands out in the crowd, boasting over 700,000 active users and exceeding 12 million downloads, making it one of the top WordPress plugins globally, recognized for its reliability and ease of use. Furthermore, utilizing an effective backup solution not only safeguards your data but also provides peace of mind, allowing you to focus on growing your online presence without the constant worry of potential data loss.

Description

HelpGent is a WordPress plugin designed to facilitate the creation of interactive, multi-step forms while also enabling the management of customer interactions directly from the WordPress dashboard. Users can engage in conversations through various mediums, including text, voice messages, video, or screen recordings, while teams can review and respond to these inputs at their convenience. The plugin allows for a dynamic presentation of questions, utilizing features like conditional logic and floating bubbles, and can also capture responses that are incomplete. Additionally, it offers a customer portal and an inbox for streamlined response management, enabling guest access via email links. This tool can be employed for a wide range of applications, including customer support inquiries, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Paid tiers of the service provide enhanced features such as advanced form capabilities, detailed response summaries, improved lead collection, and integration options with platforms like Google Drive and Bunny Storage. HelpGent is easily installed within a WordPress environment, and supports various storage solutions for managing media content, ensuring a seamless user experience. Its versatility and user-friendly interface make it an invaluable asset for businesses looking to enhance customer engagement and streamline their communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Drive No 
WordPress Yes 

Integrations

Google Drive Yes 
WordPress No 

Pricing Details

$69 per month
Free Trial No 
Free Version No 

Pricing Details

$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inpsyde

Website

backwpup.com

Vendor Details

Company Name

SovWare

Founded

2017

Country

Bangladesh

Website

wpwax.com/helpgent/

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Product Features

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

Alternatives

Alternatives

No Alternatives
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