Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Avaya one-X® Communicator serves as a Unified Communications solution designed to assist enterprise users in efficiently handling their communication needs through easy and intuitive access to essential tools. This versatile client can be implemented in various ways: either as an independent application or as one that works in conjunction with one-X Client Enablement Services, Conferencing Enterprise, and Avaya Aura® Messaging or Avaya Modular Messaging, enhancing the overall communication experience for users. Its flexibility makes it suitable for different organizational environments and communication strategies.
Description
PortaDialer is a white-label WebRTC softphone built for VoIP providers, cloud PBX operators, and communication service providers looking to launch branded apps without in-house development. It delivers fully branded, cross-platform clients for iOS, Android, and browser access (Web App), removing the need to build standalone applications from the ground up.
The solution plugs into any standard external SIP infrastructure and runs independently, with no dependency on other PortaOne products. Its feature set spans three areas: calling (HD voice and video, attended and blind transfers, call pull), messaging (in-app chat, group conversations, SMS), and account tools (voicemail access, presence status) — all available consistently across both mobile and web.
PortaDialer ties this together in a single interface for mobile and web, with sign-in options covering OTP, passwords, and auto-login links.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Aura
Yes
Avaya Cloud Office
Yes
Avaya Experience Platform
Yes
Klariqo
Yes
New Era
Yes
OpenText CX-E Voice
Yes
Outdoo AI
Yes
Spok Care Connect®
Yes
Integrations
Avaya Aura
No
Avaya Cloud Office
No
Avaya Experience Platform
No
Klariqo
No
New Era
No
OpenText CX-E Voice
No
Outdoo AI
No
Spok Care Connect®
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$890
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
avaya.com
Vendor Details
Company Name
PortaOne
Country
Canada
Website
www.portaone.com/telecom-products/porta-dialer-branded-softphone/
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
No
Fax Management
No