Average Ratings 2 Ratings

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ease
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design
support

Average Ratings 0 Ratings

Total
ease
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design
support

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Description

The Automatic Call Recording function of RingCentral MVP allows for straightforward recording of both inbound and outbound calls. This feature is user-friendly and requires minimal setup, enabling calls to be recorded effortlessly from any device connected to your RingCentral account. By utilizing the Automatic Call Recording feature, users can download, playback, and send recorded calls via email, which is beneficial for monitoring customer service interactions or for training sessions; it also serves to document discussions and maintain precise legal and compliance records. Furthermore, this functionality enhances accountability and ensures that important conversations are preserved for future reference.

Description

Globitel's SpeechLog Call Recorder solution offers an all-encompassing approach to call recording that can be tailored to meet the specific operational needs of any call center. It is compatible with nearly all telephony environments, such as traditional TDM and VoIP systems, facilitating a smooth transition during technology upgrades as your business continues to expand and adapt. With extensive multi-site recording and playback features, it maximizes network resource utilization and enables data center consolidation while ensuring universal and transparent access to recorded calls, regardless of their capture location. Moreover, the SpeechLog Call Recorder allows you full control over the architecture for deploying your call recording system. The solution's reliability is particularly highlighted by its redundancy and high-availability options, ensuring uninterrupted functionality, which is crucial for businesses that cannot tolerate downtime. This combination of flexibility and robustness makes it an ideal choice for organizations aiming to enhance their call management processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

C2CRM Yes 
Call Optix Yes 
Campus Cafe Yes 
Chatlayer by Sinch Yes 
CoCounselor Yes 
CredentialingSpectrum Yes 
Crelate Yes 
Fruition RevOps Yes 
IRIS Clarity Yes 
InsuredMine Yes 
Integrately Yes 
Mayday Yes 
Meltano Yes 
Nango Yes 
Nutshell Yes 
Pickle Yes 
SalesKen Yes 
SalesScripter Yes 
SuiteMaster Yes 

Integrations

C2CRM No 
Call Optix No 
Campus Cafe No 
Chatlayer by Sinch No 
CoCounselor No 
CredentialingSpectrum No 
Crelate No 
Fruition RevOps No 
IRIS Clarity No 
InsuredMine No 
Integrately No 
Mayday No 
Meltano No 
Nango No 
Nutshell No 
Pickle No 
SalesKen No 
SalesScripter No 
SuiteMaster No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/speechlog-call-recorder/

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

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