Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Assistable is a comprehensive AI conversation platform that facilitates the creation, testing, deployment, and monitoring of hybrid AI agents capable of responding to calls, texts, WhatsApp messages, and web chats while maintaining a unified memory across all channels. These agents effectively manage entire customer dialogues, interpret intent, retrieve information, qualify leads, and perform tasks such as booking, rescheduling, or canceling appointments, as well as creating support tickets, updating contact details, adding notes and tasks, and escalating issues to human agents when necessary. Thanks to the continuity of memory across channels, a customer can initiate a conversation via phone and seamlessly transition to text or chat later without needing to repeat any previous exchanges. Users can easily outline the desired functionalities of an agent using simple English, connect Assistable through MCP, and have the platform automatically generate the agent, attach relevant tools, connect various communication channels, and designate a phone number. Furthermore, these agents can access real-time calendar availability, follow up with potential leads, and facilitate both incoming and outgoing conversations, ensuring a seamless customer experience throughout the interaction process. This versatility ensures that businesses can efficiently manage customer inquiries while maximizing engagement across different communication platforms.
Description
Our DEEP.assist product is designed specifically for customer support and IT service management. Most operational processes are initiated through a tailored message, which DEEP.assist interprets to extract essential information. For communication methods such as email or fax, we can implement fully automated processes, achieving automation rates of up to 100%. In contrast, for direct interaction channels like phone calls or live chats, DEEP.assist provides real-time assistance to agents. Essentially, we comprehend ALL customer inquiries—regardless of their complexity—across EVERY communication channel. This capability enables us to lower the overall costs of customer interactions within your organization by 30% to 50%. Do you have any inquiries? We significantly enhance key performance indicators in customer support by accurately interpreting the content of each customer message, irrespective of the medium or phrasing used. Our impact on your most critical metrics is substantial. Moreover, grasping the nuances of customer communication opens up a vast array of opportunities for improvement and innovation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Anthropic
Yes
Model Context Protocol (MCP)
Yes
OpenAI
Yes
OpenRouter
Yes
Python
Yes
WhatsApp
Yes
Integrations
Anthropic
No
Model Context Protocol (MCP)
No
OpenAI
No
OpenRouter
No
Python
No
WhatsApp
No
Pricing Details
$225 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Assistable
Founded
2023
Country
United States
Website
www.assistable.ai/
Vendor Details
Company Name
DeepSearch
Country
Austria
Website
www.deepsearch.at/product/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes