Table Duck Description

Every team member can effortlessly step in to handle customer interactions, ensuring a smooth transition between the virtual assistant and a live agent. Consolidate all your customer support channels such as Email, Live Chat, and Facebook Messenger into a unified inbox for better management. The virtual assistant autonomously addresses the majority of customer inquiries, while the team can quickly take over conversations when the assistant falls short. It also supports various languages, enabling effective communication with a diverse clientele. You can create comprehensive customer profiles and seamlessly integrate multiple communication channels associated with the same individual. Setting up this system is straightforward and takes only about five minutes, requiring no technical expertise or complex flow builders to navigate. This allows every team member to focus on providing exceptional customer service without the hassle of intricate setups.

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Pricing

Pricing Starts At:
€19 per month
Free Trial:
Yes

Integrations

View Integrations

Reviews

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Company Details

Company:
Table Duck
Year Founded:
2017
Headquarters:
Netherlands
Website:
tableduck.com

Media

Table Duck Screenshot 1
Table Duck Screenshot 1 Table Duck Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Table Duck Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Table Duck User Reviews

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