Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AnswerWise is an incredibly straightforward AI solution designed for customer support, effectively minimizing frequent inquiries while ensuring a smooth assistance experience for users. By utilizing the AnswerWise widget on your product dashboard or support page, customers can easily submit their questions. Leveraging machine learning, AnswerWise interprets these queries and retrieves the most pertinent responses from your established knowledge base. Users can explore the recommended articles and indicate whether they've found their answer, or they may choose to ask another question if needed. Should they require further assistance, customers have the option to reach out to the support team through various channels such as email or chat. Additionally, AnswerWise seamlessly integrates with popular customer support, helpdesk, and live chat software, facilitating the synchronization of knowledge bases and the smooth transfer of support tickets. Embrace an AI-driven approach to customer support that not only enhances deflection of inquiries but also guarantees a consistent and efficient service experience for your clientele. This innovative tool empowers businesses to elevate their support strategies while keeping customer satisfaction at the forefront.
Description
Auxx.ai is a customer support CRM powered by open-source AI, designed to streamline your inbox management from start to finish. It automates tasks such as drafting responses, retrieving customer and order information, directing tickets, and adapting based on your team's interactions. By integrating with Gmail or Outlook and connecting to your store, helpdesk, or backend systems, you can provide quicker and more accurate support without the need to expand your team. This tool is specifically tailored for ecommerce, SaaS, and any organization that relies heavily on their support inbox for customer interactions. With Auxx.ai, businesses can enhance their operational efficiency while maintaining high-quality customer service.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Freshdesk
No
Salesforce Agentforce Service
No
Zendesk
No
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oxynus Technologies
Founded
2018
Country
India
Website
www.answerwise.io
Vendor Details
Company Name
Auxx.Ai
Founded
2026
Country
United States
Website
auxx.ai
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No