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Average Ratings 4 Ratings
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Description
AmphiVox transforms traditional forms into interactive conversations, allowing respondents to engage verbally instead of typing, as the agent asks questions, listens, verifies responses, and simultaneously populates fields in real time, even accommodating multiple pieces of information within a single spoken reply.
With AmphiVox, users can:
• Gather voice responses in over 45 languages, including more than 9 Indian languages
• Directly send responses to your Google Sheet or Excel file, or opt to store them within AmphiVox
• Create a form from scratch or import one from a PDF or image
• Share a link or embed the voice agent into an existing form on your website
• Automatically fill in addresses based on postal codes and accurately capture phone numbers across various regions
This tool is particularly beneficial for teams that need to gather information from individuals who prefer speaking over typing, making it ideal for applications such as field surveys, intake forms, onboarding processes, registrations, and support requests.
AmphiVox is currently a functioning proof of concept and is available for free during its beta phase, with no pricing information provided yet. Furthermore, it represents an innovative step toward enhancing user experience in data collection.
Description
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dialpad Support
No
Gemini Enterprise Agent Platform
No
Genesys Cloud CX
No
Google Cloud Platform
No
Kore.ai
No
LINE
No
Landbot.io
No
Meya
No
Neo Enterprise Assistant Platform
No
NiCE CXone Mpower
No
Integrations
Dialpad Support
Yes
Gemini Enterprise Agent Platform
Yes
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
Kore.ai
Yes
LINE
Yes
Landbot.io
Yes
Meya
Yes
Neo Enterprise Assistant Platform
Yes
NiCE CXone Mpower
Yes
Pricing Details
$0
Beta version product, available to general masses for free
Free Trial
No
Free Version
Yes
Pricing Details
New customers receive a $600 credit for a no charge trial of Dialogflow CX that can be cancelled at any time. This credit activates automatically upon using Dialogflow CX for the first time and expires after 12 months. This is a Dialogflow-specific extension of the Google Cloud no charge trial.
Dialogflow also offers pay as you go plans.
Dialogflow also offers pay as you go plans.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
AmphiVox
Website
amphivox.com
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/dialogflow
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
No
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Machine Learning
Deep Learning
Yes
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
Yes
Statistical / Mathematical Tools
Yes
Templates
Yes
Visualization
Yes
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
Yes
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
Yes
Part-of-Speech Tagging
Yes
Sentence Segmentation
Yes
Stemming/Lemmatization
Yes
Tokenization
Yes
