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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses. The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation. This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.

Description

Guest Tracker Software has a variety of features that will help you manage your campgrounds, RV parks, lodges, state or province parks, marinas, and other facilities in the most efficient way possible. Product Features: Reservation & activity chart, Online Campground Booking Engine and Payment Processing Solution, Online Travel Agent, Online Travel Agent (OTA), Booking Software. Point of sale, Guest Tracker Cloud. To assist guests with their reservations, our campground reservation system uses a well-designed and functional unit chart. Guests can choose to book campsites, RV lots or marina slips. You can also book guests over the phone, from their home computer or on their mobile device. You can create camp packages, day rates, seasonal rates and more with the easy-to-use system. It's easy to provide a quote for potential campers. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Callture No 
Microsoft Word No 
QuickBooks Online No 
Wave RMS No 

Integrations

Callture Yes 
Microsoft Word Yes 
QuickBooks Online Yes 
Wave RMS Yes 

Pricing Details

$399/month
Free Trial Yes 
Free Version No 

Pricing Details

$750 one-time fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Altek AI AS

Founded

2024

Country

Norway

Website

www.altek.ai/

Vendor Details

Company Name

TCS Systems Inc.

Founded

1986

Country

United States

Website

www.guesttracker.com

Product Features

Product Features

Camp Management

Attendance Management Yes 
Billing & Invoicing Yes 
Customer Management Yes 
Food Service Management Yes 
For Campgrounds Yes 
For Summer Camps No 
Medical Management No 
Online Registration No 
Parent Portal No 
Program Management No 
Registration Management Yes 
Scheduling Yes 
Staff Management Yes 

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location No 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management No 
Reservations Management Yes 
Site Maps No 
Utility Billing Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management Yes 

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