Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.
Description
Parley Voice is a desktop application compatible with both Windows and macOS that enables real-time voice translation during online meetings. It effectively manages your microphone input by routing it through a translation service, forwarding the translated audio to a meeting platform via a virtual microphone, while simultaneously converting the meeting's audio into speech that you can hear through your headphones. Additionally, the application provides bilingual captions, retains a history of these captions on your device, and allows for the export of captions in SRT format. It's tailored for both individual users and teams who engage in platforms like Zoom, Google Meet, and Microsoft Teams, eliminating the need for other participants to download Parley or set up an account. The app offers translation options through Qwen and Doubao, with the range of languages available varying based on the chosen model and settings. Billing for usage occurs based on the duration of connection, deducted from a prepaid wallet balance, and includes silent periods, meaning there's no requirement for a recurring Parley subscription. Furthermore, the audio selected for translation is processed through a cloud service, ensuring efficient and seamless communication across diverse languages. This innovative solution not only enhances understanding in multilingual environments but also fosters collaboration among team members from different linguistic backgrounds.
API Access
Has API
No
API Access
Has API
No
Integrations
Alorica
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.07/minute
Qwen: $0.070 per connected minute; Doubao: $0.148 per connected minute. Usage is charged against prepaid wallet credit, with a $1 minimum top-up. Connected time is billed, including silence. No recurring subscription is required.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alorica
Founded
1999
Country
United States
Website
www.alorica.com/alorica-revolt
Vendor Details
Company Name
Vector Consensus (Parley Voice)
Country
China
Website
parleyvoice.com/meeting-translation