Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alorica ReVoLT is an innovative platform that utilizes AI for real-time voice translation, aimed at eliminating language barriers in live customer interactions. It offers bi-directional voice translation, grammar correction, and transcription services in 75 languages and 200 regional dialects, boasting an impressive translation accuracy of over 97%. By incorporating this advanced technology into an easy-to-use desktop application, businesses can provide multilingual support without the requirement for specialized agents fluent in each language. This allows existing agents to communicate in their native language while the AI seamlessly manages translation and accent adaptation. Additionally, ReVoLT features background noise cancellation, enhancing the clarity of conversations, and supports rapid scalability by enabling a single multilingual queue to effectively replace various language-specific teams. The real-time translation capability empowers companies to ensure consistent and empathetic customer experiences on a global scale, thereby lowering operational costs and enhancing resolution metrics. Ultimately, the platform's design not only streamlines communication but also fosters a more inclusive environment for diverse customer bases.

Description

Parley Voice is a desktop application compatible with both Windows and macOS that enables real-time voice translation during online meetings. It effectively manages your microphone input by routing it through a translation service, forwarding the translated audio to a meeting platform via a virtual microphone, while simultaneously converting the meeting's audio into speech that you can hear through your headphones. Additionally, the application provides bilingual captions, retains a history of these captions on your device, and allows for the export of captions in SRT format. It's tailored for both individual users and teams who engage in platforms like Zoom, Google Meet, and Microsoft Teams, eliminating the need for other participants to download Parley or set up an account. The app offers translation options through Qwen and Doubao, with the range of languages available varying based on the chosen model and settings. Billing for usage occurs based on the duration of connection, deducted from a prepaid wallet balance, and includes silent periods, meaning there's no requirement for a recurring Parley subscription. Furthermore, the audio selected for translation is processed through a cloud service, ensuring efficient and seamless communication across diverse languages. This innovative solution not only enhances understanding in multilingual environments but also fosters collaboration among team members from different linguistic backgrounds.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alorica Yes 

Integrations

Alorica No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.07/minute
Qwen: $0.070 per connected minute; Doubao: $0.148 per connected minute. Usage is charged against prepaid wallet credit, with a $1 minimum top-up. Connected time is billed, including silence. No recurring subscription is required.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alorica

Founded

1999

Country

United States

Website

www.alorica.com/alorica-revolt

Vendor Details

Company Name

Vector Consensus (Parley Voice)

Country

China

Website

parleyvoice.com/meeting-translation

Alternatives

Alternatives

Orato Flow Reviews

Orato Flow

Orato Flow - AI Translation for Events