Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We transform your data into actionable insights. The AutoAlert platform, equipped with behavior-predicting capabilities, pinpoints customers who are ready for an upgrade right now. AlertMiner synthesizes thousands of customer metrics into a comprehensive overview, facilitating a clear engagement strategy. The predictive analytics score highlights your top opportunities, while straightforward alerts explain the reasons behind them. With dynamic phone scripts, making calls becomes effortless. As pioneers, AutoAlert introduced the automotive sector's first Customer Experience Management (CXM) platform and is committed to "Building for the Future" as a frontrunner in automotive intelligence software. AlertMiner identifies which customers are most likely to make a purchase today, maximizing profit for car dealerships. Designed for simplicity, the AutoAlert platform accommodates all dealership departments, fostering collaboration around data to enhance sales and service opportunities and deliver a seamless customer experience. Furthermore, AutoAlert stands at the forefront of innovative data-mining software solutions, dedicated to nurturing customer relationships and enhancing loyalty within the automotive industry. This commitment not only benefits dealerships but also enriches the overall customer journey.
Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Volie
No
mScanAPI®
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AutoAlert
Country
United States
Website
www.AutoAlert.com
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Product Features
Data Mining
Data Extraction
No
Data Visualization
No
Fraud Detection
No
Linked Data Management
No
Machine Learning
No
Predictive Modeling
No
Semantic Search
No
Statistical Analysis
No
Text Mining
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No