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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We transform your data into actionable insights. The AutoAlert platform, equipped with behavior-predicting capabilities, pinpoints customers who are ready for an upgrade right now. AlertMiner synthesizes thousands of customer metrics into a comprehensive overview, facilitating a clear engagement strategy. The predictive analytics score highlights your top opportunities, while straightforward alerts explain the reasons behind them. With dynamic phone scripts, making calls becomes effortless. As pioneers, AutoAlert introduced the automotive sector's first Customer Experience Management (CXM) platform and is committed to "Building for the Future" as a frontrunner in automotive intelligence software. AlertMiner identifies which customers are most likely to make a purchase today, maximizing profit for car dealerships. Designed for simplicity, the AutoAlert platform accommodates all dealership departments, fostering collaboration around data to enhance sales and service opportunities and deliver a seamless customer experience. Furthermore, AutoAlert stands at the forefront of innovative data-mining software solutions, dedicated to nurturing customer relationships and enhancing loyalty within the automotive industry. This commitment not only benefits dealerships but also enriches the overall customer journey.

Description

Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Volie Yes 
mScanAPI® Yes 

Integrations

Volie No 
mScanAPI® No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutoAlert

Country

United States

Website

www.AutoAlert.com

Vendor Details

Company Name

Toma

Founded

2024

Country

United States

Website

www.toma.com

Product Features

Data Mining

Data Extraction No 
Data Visualization No 
Fraud Detection No 
Linked Data Management No 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis No 
Text Mining No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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