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Average Ratings 0 Ratings

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features
design
support

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Description

An integrated solution that streamlines operations, enhances the player journey, and optimizes the profitability of your golf business. Offer convenience to players through online tee time booking, create personalized experiences by utilizing individual player profiles, and boost pro shop profits with precise inventory management. This encompasses not only sales and inventory oversight but also comprehensive pro shop administration. With user-friendly tools for purchase order creation, discounts, voids, and other essential pro shop functions, you can ensure that no sales opportunities are lost. Agilysys Golf's real-time inventory management makes it simple to monitor your top-selling products. A well-functioning operation is crucial for attracting and retaining guests, fostering stronger player relationships, and providing the competitive advantage that enhances your revenue. From organizing tournaments to managing tee time scheduling, pro shop operations, staff coordination, and overall player experiences, every detail matters in your success. Embrace these solutions to elevate your golf business to new heights.

Description

Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency. Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Retail Yes 
Avatier Identity Anywhere Yes 
Facebook No 
Hapi No 
SevenRooms Yes 
SiteMinder Yes 
TRAY Yes 

Integrations

Agilysys Retail No 
Avatier Identity Anywhere No 
Facebook Yes 
Hapi Yes 
SevenRooms No 
SiteMinder No 
TRAY No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179 per month
Contact us for pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Agilysys

Founded

2003

Country

United States

Website

www.agilysys.com/en/solutions/by-products/activity-scheduling/golfpro

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

www.medallia.com/products/concierge/

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing Yes 
Check-In Manager No 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Inventory Management Yes 
Marketing Management No 
Member Portal Yes 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) Yes 

Golf Course

Accounting Management No 
CRM No 
Electronic Tee Sheets Yes 
Event Management No 
Gift Card Management Yes 
Inventory Management Yes 
Lesson Scheduling Yes 
Loyalty Program Yes 
Membership Management Yes 
Payment Processing Yes 
Payroll Management No 
Point of Sale (POS) Yes 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot No 
Email Automation No 
Group Messaging Yes 
Human Handover Yes 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

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