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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ORCA is a highly adaptable platform that excels in both ledger management and high-volume debt collection. This client/server-based solution employs SQL Server as its backend data store, ensuring it is scalable and capable of being configured to replicate across various locations for disaster recovery purposes. The frontend interface, developed using Microsoft Visual Studio, facilitates seamless integration with other Windows applications, while developers can utilize an API for interaction with Orca from external products. The system features a contemporary design and customizable account screens, allowing users to easily add additional fields and create custom data import routines. Furthermore, it includes a drag-and-drop workflow designer, automated direct debit processing, and PCI-DSS compliant card processing capabilities. With its robust functionalities, ORCA is not only user-friendly but also versatile enough to meet diverse business needs.

Description

QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PostgresML Yes 
Sage Payroll Yes 
SendGrid Yes 

Integrations

PostgresML No 
Sage Payroll No 
SendGrid No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Adtec

Country

United Kingdom

Website

www.adtecsoftware.com/orca/

Vendor Details

Company Name

QUALCO

Founded

1998

Country

Greece

Website

www.qualco.eu/

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans Yes 
Transaction Management No 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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