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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ORCA is a highly adaptable platform that excels in both ledger management and high-volume debt collection. This client/server-based solution employs SQL Server as its backend data store, ensuring it is scalable and capable of being configured to replicate across various locations for disaster recovery purposes. The frontend interface, developed using Microsoft Visual Studio, facilitates seamless integration with other Windows applications, while developers can utilize an API for interaction with Orca from external products. The system features a contemporary design and customizable account screens, allowing users to easily add additional fields and create custom data import routines. Furthermore, it includes a drag-and-drop workflow designer, automated direct debit processing, and PCI-DSS compliant card processing capabilities. With its robust functionalities, ORCA is not only user-friendly but also versatile enough to meet diverse business needs.

Description

The Debt Collection System is a versatile software solution available in "SaaS" format, offering comprehensive features for effective credit management. With a robust process workflow, it ensures that everything remains organized while providing real-time schedules and reports. It enhances the efficiency of management and collections through automated process management, seamless telephony integration for swift and effective phone collections, and pre-defined templates for actions such as sending communications to debtors via SMS, email, or traditional mail. Users can easily manage receipts, create repayment plans, calculate commissions, and monitor progress through detailed reporting and statistical analysis. Additionally, it allows for the assignment of cases to both internal and external operators, including debt collectors and third-party entities like law firms and agencies. The program is designed for quick implementation and comes with ongoing professional support as part of the subscription, ensuring users receive comprehensive assistance during all necessary configuration processes. This support not only streamlines the setup but also helps users maximize the system's potential for their specific needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PostgresML Yes 
RMTrak No 
SAP Cloud Platform No 
Sage Payroll Yes 
SendGrid Yes 
Swascan No 

Integrations

PostgresML No 
RMTrak Yes 
SAP Cloud Platform Yes 
Sage Payroll No 
SendGrid No 
Swascan Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Adtec

Country

United Kingdom

Website

www.adtecsoftware.com/orca/

Vendor Details

Company Name

Logica Informatica

Founded

1997

Country

Italy

Website

www.logicainformatica.it/prodotti/dcsys-debt-collection-system/

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans Yes 
Transaction Management No 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

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