Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ORCA is a highly adaptable platform that excels in both ledger management and high-volume debt collection. This client/server-based solution employs SQL Server as its backend data store, ensuring it is scalable and capable of being configured to replicate across various locations for disaster recovery purposes. The frontend interface, developed using Microsoft Visual Studio, facilitates seamless integration with other Windows applications, while developers can utilize an API for interaction with Orca from external products. The system features a contemporary design and customizable account screens, allowing users to easily add additional fields and create custom data import routines. Furthermore, it includes a drag-and-drop workflow designer, automated direct debit processing, and PCI-DSS compliant card processing capabilities. With its robust functionalities, ORCA is not only user-friendly but also versatile enough to meet diverse business needs.
Description
The Debt Collection System is a versatile software solution available in "SaaS" format, offering comprehensive features for effective credit management. With a robust process workflow, it ensures that everything remains organized while providing real-time schedules and reports. It enhances the efficiency of management and collections through automated process management, seamless telephony integration for swift and effective phone collections, and pre-defined templates for actions such as sending communications to debtors via SMS, email, or traditional mail. Users can easily manage receipts, create repayment plans, calculate commissions, and monitor progress through detailed reporting and statistical analysis. Additionally, it allows for the assignment of cases to both internal and external operators, including debt collectors and third-party entities like law firms and agencies. The program is designed for quick implementation and comes with ongoing professional support as part of the subscription, ensuring users receive comprehensive assistance during all necessary configuration processes. This support not only streamlines the setup but also helps users maximize the system's potential for their specific needs.
API Access
Has API
No
API Access
Has API
No
Integrations
PostgresML
Yes
RMTrak
No
SAP Cloud Platform
No
Sage Payroll
Yes
SendGrid
Yes
Swascan
No
Integrations
PostgresML
No
RMTrak
Yes
SAP Cloud Platform
Yes
Sage Payroll
No
SendGrid
No
Swascan
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Adtec
Country
United Kingdom
Website
www.adtecsoftware.com/orca/
Vendor Details
Company Name
Logica Informatica
Founded
1997
Country
Italy
Website
www.logicainformatica.it/prodotti/dcsys-debt-collection-system/
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
Yes
Transaction Management
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No