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features
design
support

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Description

Acefone (founded in 2010) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns -AI Voice Agents -Voice Streaming -Xtract These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.5% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Description

The Product-Led Alliance (PLA) is an international network designed to equip product experts, growth strategists, entrepreneurs, and industry influencers with the skills needed to excel in product-led growth methodologies. Founded in December 2019, PLA serves as an extensive platform that facilitates both learning and professional connections, offering various programs for certification, membership options, and an active Slack community with over 8,000 participants. The organization grants members access to a rich assortment of resources, including insightful articles, informative podcasts, and on-demand presentations from prominent figures at companies such as LinkedIn, Uber, and Pinterest. Additionally, PLA organizes events that unite professionals to engage in discussions on a wide range of topics, including product strategy, design, user experience, artificial intelligence, and machine learning. By cultivating a supportive community, PLA strives to disseminate success stories, share valuable experiences, and tackle challenges associated with product-led growth, thereby empowering individuals and organizations to flourish within the dynamic landscape of product development. Ultimately, PLA is committed to enhancing the skills and knowledge of its members, ensuring they are well-equipped to navigate the complexities of the industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 Yes 
Bullhorn Yes 
Freshdesk Yes 
Freshsales Yes 
Fullstory No 
Google Workspace Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Logi Analytics No 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Mixpanel No 
Pipedrive Yes 
Salesforce Yes 
Sendbird No 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Bitrix24 No 
Bullhorn No 
Freshdesk No 
Freshsales No 
Fullstory Yes 
Google Workspace No 
HubSpot CRM No 
HubSpot Customer Platform No 
Logi Analytics Yes 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Mixpanel Yes 
Pipedrive No 
Salesforce No 
Sendbird Yes 
Zendesk No 
Zoho CRM No 

Pricing Details

₹1,599 per user per month
Unlimited calling plans starting at just ₹1,599 per user per month.
Free Trial No 
Free Version No 

Pricing Details

$42 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Acefone

Founded

2010

Country

Gurugram, Haryana, India

Website

www.acefone.com

Vendor Details

Company Name

Product-Led Alliance

Founded

2019

Country

United States

Website

www.productledalliance.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Alternatives

Alternatives

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