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Description
Accumula is a proud two-time recipient of the prestigious Lightspeed Customer Success Award, demonstrating its commitment to excellence. Among all integrators, more Lightspeed users trust Accumula for their needs. With its flexible order routing system, businesses can seamlessly distribute orders based on factors like priority, distance, and specific tags. This leads to enhanced sales performance and inventory management, ensuring complete product availability. Retailers can efficiently publish a comprehensive range of products from Lightspeed R, including essential elements like web descriptions, images, weights, and promotional pricing. The platform allows for tailored online merchandising options, enabling customization by attributes such as color and name, and even creating distinct matrices for point-of-sale and online storefronts. By showcasing color variants as individual products, retailers can enrich their online shopping experience. Accumula helps businesses deliver the seamless omnichannel experience that customers have come to expect from leading brands like Nordstrom, allowing for the flexible purchase and redemption of gift cards both in-store and online. This holistic approach not only enhances customer engagement but also drives brand loyalty.
Description
Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.
API Access
Has API
API Access
Has API
Integrations
Shopify
Amazon
AmmoReady
Appbrew
Canal
Facebook
Instagram
Loop Returns
Magento
Narvar
Integrations
Shopify
Amazon
AmmoReady
Appbrew
Canal
Facebook
Instagram
Loop Returns
Magento
Narvar
Pricing Details
$49 per location per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accumula
Founded
2013
Country
United States
Website
accumula.com
Vendor Details
Company Name
Route
Founded
2018
Country
United States
Website
route.com/merchants/
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management