Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If you have a team of outbound calling agents and aim to increase both the volume of calls and the number of successful deals, consider utilizing Acarda Outbound Team! For those working independently and wishing to enhance their productivity while making outbound calls, Acarda Outbound Solo is the ideal solution! By integrating the Acarda Outbound Call Center with your 3CX Phone, you can revolutionize your telesales, telemarketing, and appointment-setting efforts. The concept of an autodialer can be somewhat ambiguous, but understanding the distinctions among different dialing systems is crucial. A Preview Dialer allows agents to view the details of the next call before it connects, making it suitable for situations that necessitate prior research on the contact. If the agent must manually initiate the call, it functions similarly to a speed dialer; Acarda Outbound operates in this manner. However, if it automatically dials after a predetermined interval, it could also be categorized as an autodialer. This flexible approach to outbound calling can significantly enhance overall efficiency and effectiveness.
Description
Agents have the ability to manually initiate each call, assess whether they are speaking to a live person or a voicemail, and choose if they want to leave a message. This functionality stands out as one of the key compliance features offered by Arbeit Click. By eliminating the detrimental three-second pause that typically signifies an autodialer, the platform reduces the chances of contacts disconnecting before the conversation begins. Arbeit Click is designed for efficiency, allowing agents to reach more contacts by streamlining this process. The setup is both quick and uncomplicated, ensuring minimal disruption before, during, and after implementation. With a user-friendly interface, your team can swiftly adapt to making more compliant calls. Additionally, the platform offers the ability to listen to live or previously recorded calls, aiding in the training and development of agents. You can also take charge of your call and campaign data thanks to advanced search features, and you have the flexibility to determine how many calls each agent can handle simultaneously. This level of control enhances operational efficiency and supports better performance metrics across your team.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
No
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
$250 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Acarda Sales Technologies
Website
www.acarda.com
Vendor Details
Company Name
Arbeit Software
Founded
2013
Country
United States
Website
www.arbeitsoftware.com/tcpa-compliance-call-solution/
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
No
Email Tracking
No
List Building
No
Meeting Scheduler
No
Predictive Analytics
No
Reporting
No
Sales Gamification
No
Sales Intelligence
No
Sales Workflow Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
No
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
No
Caller Identification
No
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
No
Keyword Tracking
No