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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.

Description

Access Abacus is a comprehensive software solution for financial management in social care, tailored for local governments and social care entities, which efficiently centralizes and automates essential financial operations linked to social care services. This platform offers intuitive workflows and detailed financial reporting, streamlines processes such as invoice handling, billing, provider payments, credit control, and debt management, and endorses paperless transactions along with real-time activity tracking, ensuring that teams have access to the latest information and can quickly adapt to any changes. Specifically crafted to integrate effortlessly with social care case management systems like Mosaic and corporate ledger applications, it fosters a unified financial case management environment, considerably diminishing the need for manual administration and allowing for significant cost reductions while enabling staff to concentrate more on direct care. Additionally, Abacus is equipped with tools that assist organizations in remaining proactive regarding legislative updates and compliance requirements, ensuring they are always aligned with current standards. This level of integration and automation not only enhances operational efficiency but also improves overall service delivery within the social care sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access Mosaic No 
CareLineLive No 

Integrations

Access Mosaic Yes 
CareLineLive Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AbacusGroup

Country

United States

Website

abacusgroup.com/products/

Vendor Details

Company Name

The Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/en-gb/products/abacus/

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Alternatives

Alternatives

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