Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 CallAnchor is an innovative mobile application designed for tracking calls, effortlessly recording and logging every inbound and outbound conversation made by employees on their personal mobile devices. This application meticulously captures all pertinent call information, such as timestamps, call direction, outcomes, user details, and voice recordings, seamlessly integrating this data with the relevant CRM entries or displaying it on a centralized dashboard. There’s no need for employees to switch SIM cards or use unfamiliar dialers; they can continue using their existing phones without needing to learn new systems or applications. Furthermore, 360 CallAnchor is fully compatible with major platforms like Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365, enhancing its utility across various business environments. This versatility ensures that organizations can easily implement the tool without disrupting existing workflows.
Description
Callback Tracker is a communications application that offers callbacks, live chats and email. It streamlines customer interactions. Callback Tracker is compatible with all major browsers. Callback Tracker works with any website and installation takes only minutes. You don't need to update your contact information or remember the country codes or call instructions. All communication is handled by one tool. You can receive phone calls, SMS messages, live chat, and email. The dashboard provides a complete overview of all communication, arranged chronologically. You can easily switch between chats, text messages, call logs, and text messages to ensure your customers get the support they need. Callback Tracker allows you to listen to all calls recorded so that you can improve your service and support.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Analytics
No
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
WordPress
No
Zoho CRM
Yes
Integrations
Google Analytics
Yes
HubSpot CRM
No
Microsoft Dynamics 365
No
Salesforce
No
WordPress
Yes
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
360 Degree Cloud Technologies
Founded
2012
Website
360callanchor.com
Vendor Details
Company Name
Callback Tracker
Founded
2012
Country
United States
Website
callbacktracker.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
Yes
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
Yes
IVR / Voice Recognition
No
Keyword Tracking
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
No
Dashboard
Yes
Data Management
No
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
No
Performance Management
No