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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

360 CallAnchor is an innovative mobile application designed for tracking calls, effortlessly recording and logging every inbound and outbound conversation made by employees on their personal mobile devices. This application meticulously captures all pertinent call information, such as timestamps, call direction, outcomes, user details, and voice recordings, seamlessly integrating this data with the relevant CRM entries or displaying it on a centralized dashboard. There’s no need for employees to switch SIM cards or use unfamiliar dialers; they can continue using their existing phones without needing to learn new systems or applications. Furthermore, 360 CallAnchor is fully compatible with major platforms like Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365, enhancing its utility across various business environments. This versatility ensures that organizations can easily implement the tool without disrupting existing workflows.

Description

Callback Tracker is a communications application that offers callbacks, live chats and email. It streamlines customer interactions. Callback Tracker is compatible with all major browsers. Callback Tracker works with any website and installation takes only minutes. You don't need to update your contact information or remember the country codes or call instructions. All communication is handled by one tool. You can receive phone calls, SMS messages, live chat, and email. The dashboard provides a complete overview of all communication, arranged chronologically. You can easily switch between chats, text messages, call logs, and text messages to ensure your customers get the support they need. Callback Tracker allows you to listen to all calls recorded so that you can improve your service and support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Analytics No 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
WordPress No 
Zoho CRM Yes 

Integrations

Google Analytics Yes 
HubSpot CRM No 
Microsoft Dynamics 365 No 
Salesforce No 
WordPress Yes 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

360 Degree Cloud Technologies

Founded

2012

Website

360callanchor.com

Vendor Details

Company Name

Callback Tracker

Founded

2012

Country

United States

Website

callbacktracker.com

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log Yes 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition No 
Keyword Tracking Yes 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management No 
Dashboard Yes 
Data Management No 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring No 
Performance Management No 

Alternatives

Alternatives

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