Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 CTI is an innovative telephony solution integrated with Salesforce, utilizing AI technology to manage calls with accuracy, streamline the calling process through AI-driven agents, and enhance the overall productivity and effectiveness of your team. Additionally, this solution is designed to adapt to the unique needs of your organization, ensuring optimal communication and collaboration.
Description
Booker25 offers a Salesforce-native booking solution customized to meet your specific needs for handling all types of reservations. It serves as an expansive booking system suitable for any industry or business, regardless of size. Whether you're organizing educational courses, gym sessions, car rentals, or salon visits, Booker25 developers harness Salesforce's capabilities to accommodate any booking necessity. The system integrates effortlessly with any Salesforce object, enabling personalized booking experiences while simplifying the processes of scheduling, management, and payment. You can oversee bookings of various complexities in a single, user-friendly interface within your Salesforce CRM, which promotes business growth through efficient scheduling with a client-facing booking tool. The appointment scheduling feature is streamlined and intuitive, featuring drag-and-drop functionality that synchronizes across different calendars. As a Salesforce-integrated solution, agents can manage bookings without toggling between multiple screens, allowing them to maximize their time and increase their appointment scheduling capacity. This unique approach not only enhances organizational efficiency but also improves overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€29 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
360 Degree Cloud Technologies
Founded
2012
Country
United States
Website
360degreecloud.com
Vendor Details
Company Name
Booker25
Founded
2001
Country
Netherlands
Website
www.booker25.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Resource Management
Capacity Management
Yes
Data Visualization
Yes
Demand Forecasting
No
Drag & Drop
Yes
Employee Scheduling
Yes
Filtered Search
Yes
Resource Allocation
Yes
Skills Tracking
No
Utilization Management
Yes