Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To enhance the patient experience by optimizing communication protocols and workflows, it is essential to involve your call centers in the initiative. Hospital call center representatives serve as a vital connection between patients and healthcare professionals across various departments. Our tailored software solutions are designed for healthcare organizations of varying sizes, addressing communication challenges within the industry effectively. Clients who utilize our hospital call center services have seen a decrease in caller wait times, more efficient exchanges with on-call personnel, and better management of emergency calls through the use of 1Call software. Additionally, medical staff benefit from our secure messaging platform, telehealth features, and seamless EMR integrations that not only improve workflow efficiency but also help to alleviate alarm fatigue in busy healthcare environments. By leveraging these tools, hospitals can create a more responsive and patient-centered communication strategy.

Description

If you're looking to establish or enhance your telehealth services, Liquid Payments is here to assist you! We recognize that transitioning your business approach can be daunting, which is why we’re waiving our service fee for the first 90 days. This gesture is our way of allowing you to concentrate on your practice while we handle prompt and efficient payments through our user-friendly mobile patient portal. The Liquid Payments platform is designed to help you lower collection costs, eliminate the need for patient statements, seamlessly integrate with any EMR or practice management system, enhance cash flow, boost revenue, and reduce write-offs. Additionally, we prioritize improving the patient experience by fostering convenience and engagement. If the shift to telehealth feels overwhelming, we will support you throughout the journey. Our committed team is ready to empower you to streamline your payment system in just a few days, allowing your practitioners to devote more time to patient care while ensuring that payments are processed without delay. Moreover, with our efficient solutions, you can focus on what truly matters—providing excellent care to your patients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Call

Founded

1976

Country

United States

Website

www.1call.com

Vendor Details

Company Name

Liquid Payments

Country

United States

Website

www.liquid-payments.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Alternatives

MediCall Reviews

MediCall

TelTech Systems

Alternatives

DoctorConnect Reviews

DoctorConnect

Adtel International
athenaTelehealth Reviews

athenaTelehealth

athenahealth
athenaCommunicator Reviews

athenaCommunicator

athenahealth
miOnCall Reviews

miOnCall

Amtelco
NextGen Healthcare EHR Reviews

NextGen Healthcare EHR

NextGen Healthcare