Find and compare the best Artificial Intelligence software for Microsoft Teams in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Microsoft Teams on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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oSupport AI connects to your helpdesk — Zendesk, Freshdesk, Zoho Desk, Intercom, HubSpot, or Salesforce — learns from your historical tickets and knowledge base, and starts resolving real traffic during a no-cost 30-day pilot with 1,000 free AI responses. You get two products: CoSupport AI Agent (autonomous resolution of repetitive customer inquiries in chat, email, and voice, 40+ languages) and CoSupport AI Assistant (ready-to-send reply drafts for human agents). Every AI reply carries a decision log, and the agentic API executes workflows in connected systems: order updates, refunds, subscription changes. Connectors include Shopify, Stripe, Notion, and Confluence. Pricing: from $0.04 per AI response, from $0.19 per resolved ticket, or from $99/month per 1,000 tickets. Contract guarantee: 60% AI resolution rate by day 60, or a full refund.
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Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.
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ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.
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Power BI provides advanced data analysis, leveraging AI features to transform complex datasets into visual insights. It integrates data into a single source, OneLake, reducing duplication and streamlining analysis. The platform enhances decision-making by integrating insights into everyday tools like Microsoft 365 and is bolstered by Microsoft Fabric for data team empowerment. Power BI is scalable, handling extensive data without performance loss, and integrates well with Microsoft's ecosystem for coherent data management. Its AI tools are user-friendly and contribute to efficient and accurate insights, supported by strong data governance measures. The Copilot function in Power BI enables quick and efficient report creation. Power BI Pro licenses individuals for self-service analytics, while the free account offers data connection and visualization capabilities. The platform ensures ease of use and accessibility, backed by comprehensive training. It has shown a notable return on investment and economic benefits, as reported in a Forrester study. Gartner's Magic Quadrant recognizes Power BI for its ability to execute and completeness of vision.
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Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge
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Testsigma is a low-code end-to-end test automation platform for Agile teams. It lets SDETs, manual testers, SMEs, and QAs collaboratively plan, develop, execute, analyze, debug, and report on their automated testing for websites, native Android and iOS apps, and APIs. It is available as a fully managed, cloud-based solution as well as a self-hosted instance that is open source (Testsigma Community Edition). The platform is built with Java, but the automated tests are code-agnostic. Through built-in NLP Grammar, teams can automate user actions in simple English, or generate airtight test scripts with the Test Recorder. With features like built-in visual testing, parametrized or data-driven testing, 2FA testing, and an AI that automatically fixes unstable elements and test steps, identifies and isolates regression-affected scripts, and provides suggestions to help you find and fix test failures, Testsigma can replace tens of different tools in the QA toolchain to enable teams to test easily, continuously, and collaboratively.
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Fireflies.ai
Fireflies
$10 per user per month 4 RatingsRecord, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights. Integrate with more than 10 web-conferencing platforms Zoom Google Meet GotoMeeting UberConference MicrosoftTeams Skype for Business + More 12+ App Integrations Slack Salesforce Zapier Hubspot CRM Pipedrive Zoho CRM Freshsales Copper CRM Close.io + More -
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Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.
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Krisp is an AI-powered noise cancellation desktop app for Macs and Windows that removes background noise from calls in real-time. It can muffle noises bi-directionally from both the speaker and microphone, allowing people to speak and listen to each other without any background noise. Krisp supports over 800 communication, streaming, streaming, and recording applications on both Mac and Windows. It can be used with any wired and wireless microphone, speaker, or headphones you prefer. Krisp is equipped with innovative noise cancellation technology that allows people to have productive and professional conference call anytime, anywhere in the world. Nearly a million professionals use Krisp's noise cancelling app from a variety high-performance businesses. Krisp has already removed noise from more than a billion calls worldwide.
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Final Round AI
Final Round AI
Free 3 RatingsA comprehensive suite of AI-driven tools is available to help you navigate the challenges of the current recruiting landscape. With the support of an interview and coding copilot, you can feel more assured as it offers real-time transcription and personalized assistance for your needs. Maintain communication effortlessly through automated follow-ups, review interview summaries, and engage in salary negotiations with ease. The platform is specifically designed for ATS optimization, ensuring your qualifications catch the attention of leading employers and successfully pass through machine screening evaluations. Tailor your documents with smart suggestions that align with your professional aspirations. Your resume will not only be distinctively yours but also aesthetically professional, allowing you to stand out in a competitive job market. Effortlessly create an impressive resume with just a single click. Prepare for your interviews with an engaging mock interview experience powered by advanced AI technology. Gain a competitive advantage by practicing with questions that reflect the most current industry standards and expectations. The system also enhances accessibility by enabling individuals with hearing impairments to engage with spoken content in real time, ensuring inclusivity in the hiring process. This innovative approach guarantees that every candidate has the opportunity to shine and succeed. -
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Fyxer AI streamlines your email management, composes exceptional emails, and generates superior meeting notes. It categorizes your inbox to prioritize the most important messages, allowing you to concentrate during meetings while Fyxer captures detailed notes. The AI crafts clear summaries and prepares follow-up emails, producing responses that mimic your unique writing style. With impeccable grammar and precision in every language, Fyxer enhances its capabilities with each communication and meeting involving your team. You can easily incorporate additional team members into a single account, leveraging the collective input to refine email compositions and meeting documentation further. New employees can get up to speed quickly, thanks to AI that has been customized to reflect your writing style and essential documents. Fyxer AI seamlessly integrates with both Outlook and Gmail. While utilizing these AI features, your email content is shared with the system solely for the purpose of enhancing your experience, ensuring that your data remains secure and is not used for training models or shared with external providers. This allows you to maintain privacy while benefiting from cutting-edge technology.
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The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.
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Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
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Talkdesk® supports customer journeys across voice and digital channels with enterprise CCaaS and Customer Experience Automation (CXA). CCaaS provides routing, workforce engagement, real-time agent guidance, collaboration, and analytics for human teams. CXA uses agentic AI to reason and act, while multi-agent orchestration coordinates work across AI agents, people, CRM, industry-specific, and back-office systems. Teams can identify automation opportunities, build agents with natural language, test them before deployment, and refine them using performance data. Talkdesk Data Cloud unifies customer, interaction, enterprise, and knowledge data so work continues with context across handoffs. Guardrails, observability, and human oversight support governed automation. Purpose-built AI, workflows, and integrations address industry requirements. CXA can work with Talkdesk CCaaS or an existing third-party contact center.
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Reach Your Goals with Goalscape Goalscape revolutionizes how you manage goals by offering a unique visual approach that goes far beyond traditional To-Do Lists, Spreadsheets, or Kanban Boards. It simplifies goal-setting and aligns teams with a shared sense of focus and purpose. With Goalscape, you can break down large objectives into manageable subgoals, prioritize them effectively, and monitor progress through an intuitive visual interface. This innovative method empowers businesses to succeed, individuals to thrive and teams to connect on a deeper level. Goalscape turns work into an inspiring journey of meaningful achievements that truly make a difference. Created by Olympic champions, Goalscape is trusted by countless users worldwide—ranging from solo professionals to large organizations.
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Mural serves as a digital platform designed for visual collaboration among teams. It empowers innovative groups to engage in visual brainstorming to tackle significant challenges effectively. Users appreciate Mural's quick and intuitive tools for crafting diagrams, widely used in design thinking and agile frameworks, as well as features that enhance the effectiveness of meetings and workshops. You can jot down your thoughts on sticky notes and then arrange them into lists, flowcharts, diagrams, frameworks, methods, and illustrations to energize and unify your team. Whether in the same room or across the globe, Mural facilitates more effective meetings and workshops. With its robust enterprise-level infrastructure and dedicated customer support team, Mural helps organizations to scale their collaboration and innovation efforts efficiently and securely. Our unique advantage lies in our commitment to providing not only a top-notch product experience but also exceptional service to our users, ensuring they achieve their collaborative goals seamlessly. This dual focus on product and service sets us apart in the competitive landscape of digital collaboration tools.
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POEditor.com is an online translation management system & localization platform. It can increase your localization process' transparency, facilite your team's collaboration and productivity and make it easy to achieve automation. Supported localization file formats: Flutter ARB (.arb) CSV (.csv) INI (.ini) Key-Value JSON (.json) JSON (.json) Gettext (.po, .pot) Java Properties (.properties) .NET Resources (.resw, .resx) Qt TS (.ts) Apple Strings (.strings) iOS XLIFF (.xliff) XLIFF 1.2 (.xlf) Angular XLIFF (.xlf) Angular XMB (.xmb) Angular XTB (.xtb) Rise 360 XLIFF (.xlf) Excel (.xls, .xlsx) Android String Resources (.xml) YAML (.yml) How POEditor is different from competitors: - pricing: it's affordable & has straightforward pricing (subscriptions are based on the number of strings that can be managed in an account - no paying for extra seats, features or projects); - usability: it's user friendly and has a modern interface, that's easy to pick up by non-professional translators; - user support: the customer support team offers quick support to all POEditor users, paying or not. Key POEditor integrations: GitHub GitLab Bitbucket Azure Repos Slack Microsoft Teams Figma WordPress OpenAPI
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HappyFox is a cloud-centric platform for managing customer support, specifically crafted to empower businesses of all scales to enhance their customer satisfaction levels. Boasting a fully customizable interface that is mobile-compatible and supports multiple languages, HappyFox enables users to effortlessly connect with their preferred third-party applications. This is truly an exemplary representation of top-tier software in its field.
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Microsoft Copilot
Microsoft
Free 2 RatingsIntroducing your daily AI assistant designed to enhance both your professional and personal life. With Copilot, you can optimize your workflow, increase your efficiency, unleash your creativity, and maintain connections with those who matter most—all while seamlessly adapting to your individual preferences. This intelligent companion provides innovative solutions for boosting productivity and creativity, ensuring you stay linked to the people and things that are significant to you. Easily discover what you need, receive pertinent responses to your inquiries, and enjoy online shopping with confidence, knowing you're securing the best deals available. Whether you need answers, inspiration for your creative endeavors, or assistance with your tasks, Copilot is here to transform your ideas into reality effortlessly. Crafting stunning visuals and refining your written work becomes an enjoyable experience, and no matter your interests—be it web browsing, seeking knowledge, tapping into your creative side, or generating valuable content—Copilot opens the door to endless opportunities for exploration and growth. Its versatility makes it an invaluable tool for anyone looking to elevate their everyday experience. Copilot Vision is a new AI feature within Microsoft Edge that provides real-time assistance as you browse the web. It scans the web page you’re on, analyzes the content, and offers helpful insights or guidance on tasks such as planning activities, shopping, or learning new information. This feature is built with privacy and security in mind, allowing users to opt in at any time and ensuring that all browsing data is deleted once the session ends. Initially available to a limited number of Pro subscribers, Copilot Vision is set to expand over time. -
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EarlyCore serves as a dedicated security platform tailored for AI agents, streamlining the processes of pre-production attack testing, real-time surveillance, and compliance documentation throughout the entire lifecycle of the agents. It evaluates agents against a myriad of attack vectors, such as prompt injection, jailbreaking, data theft, tool misuse, and supply chain vulnerabilities. Once deployed, it continuously monitors each agent's actions, establishes typical behavioral patterns, and identifies anomalies in real time, with alerts sent via Slack, email, or webhooks. The platform automatically generates compliance documentation aligned with standards like ISO 42001, NIST AI RMF, EU AI Act, SOC 2, and GDPR, ensuring that users remain audit-ready at all times. With a rapid deployment time of just 15 minutes and no need for code alterations, it offers seamless integration with services like AWS Bedrock, Gemini Enterprise Agent Platform, LangChain, among others. It also provides multi-tenant support, making it an ideal choice for agencies and Managed Security Service Providers (MSSPs). Designed specifically for security teams, agencies, and MSSPs, EarlyCore empowers organizations to secure AI agents efficiently at scale while maintaining high compliance and security standards.
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Responsive
Responsive
2 RatingsResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our innovative, best-in-class platform and customer value programs empower companies to accelerate growth, mitigate risk and improve the employee experience. With Responsive, frontline teams deliver superior responses using intelligent technologies to quickly, accurately and automatically manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). -
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Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.
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InvGate Service Management
InvGate
2 RatingsInvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards. -
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Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration. The platform supports a wide range of enterprise use cases across customer service, IT service management, HR, healthcare, financial services, retail, and other industries where complex service operations demand speed, accuracy, and governance. Built on leading cloud ecosystems, Tryvium works on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), enabling organizations to deploy AI agent orchestration within their preferred cloud environment. Our ecosystem is strengthened by strategic partnerships with Microsoft and Amazon, along with collaborations with leading global technology and consulting organizations, including TCS, Wipro, Technossus, and other enterprise IT leaders, helping customers accelerate AI adoption at scale.
