Best Utility Customer Information Systems (CIS) for Small Business - Page 3

UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want. UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.

Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.

Ensure the continuous operation of your local government's utility services with Edmunds Utility Billing Software. This comprehensive solution caters to both residential and commercial properties, allowing for efficient management, billing, and reporting of utility services through a unified module. Designed to accommodate both metered and standard billing, our software includes a wide array of tools that seamlessly integrate to enhance processes for both service providers and their customers. It offers adaptable integration with meter reading devices, cash collection systems, and various other modules from Edmunds. Additionally, users can access and evaluate vital data that is consolidated from different sources, including your meter software, parcel information, the Edmunds financial software suite, inventory management, work orders, and more. By streamlining these functions, the software ultimately contributes to improved service delivery and operational efficiency.

In today’s mobile-driven age, it’s essential to provide enhanced options for your retail clientele, as customers increasingly anticipate high-quality service. PowerManager® is an extensive software solution that empowers users to manage a wide variety of functions, such as payroll processing, inventory management, billing, accounts receivable, general ledger tracking, accounts payable, budget forecasting, and numerous additional capabilities. The remarkable EasyClerk® serves as a major time-saver by generating bills for water, sewer, waste management, and contracted services, allowing users to condense an entire week’s worth of billing tasks into just one day. This software not only customizes billing statements, courtesy notifications, and meter sheets but also organizes the printing of bills in route book order or based on various criteria like alphabetical order, zip codes, mailing pull codes, or carrier routes. Additionally, the Service Order feature efficiently manages and tracks service requests electronically, leading to heightened efficiency and greater customer satisfaction as fewer tasks are overlooked. In a world where speed and accuracy are paramount, adopting such robust tools can significantly elevate the customer experience and streamline operations.

Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

HubCX integrates conventional billing, intricate rating, and Customer Information System (CIS) functionalities with leading workflow solutions, business intelligence tools, market interfaces, and API management features. All aspects of HubCX are accessible through a contemporary user interface that utilizes user and role configurations to tailor the experience for enterprise users, such as those in call centers, as well as partners. The adaptability of HubCX allows for the bundling of both standard and non-standard products and services, employing a business rule-driven method for pricing and discounting. Additionally, HubCX enables the complete automation and oversight of extended processes, including onboarding, customizable workflows, and tasks based on roles and skills. Enhanced billing efficiency is achieved through streamlined network billing and effective revenue management. Furthermore, businesses can develop superior strategies by leveraging and scrutinizing Big Data, ultimately driving better decision-making and operational efficiency. This comprehensive solution positions organizations to navigate complex market demands with agility and precision.

For two decades, CORE Utilities has been delivering robust and efficient utility billing software tailored specifically for water, wastewater/sewer, and waste management sectors across the United States. The cost-effective software solutions offered by CORE enable clients to streamline their operations, ensure timely and precise billing, and deliver outstanding service to their end-users. The core objective of CORE Utilities is to develop powerful, user-friendly, and affordable software packages aimed at small to midsize water and wastewater utilities. Excellence in product quality and customer service is paramount to CORE's philosophy, as they believe that true quality stems from a reliable product that addresses current and future needs. What differentiates CORE from its competitors is its exceptional customer service, which is rooted in a deep understanding of clients' desires and requirements, ensuring a collaborative partnership. This commitment not only fosters trust but also supports the long-term success of the utilities they serve.

TrueBill enhances your operational efficiency by enabling you to eliminate unnecessary workarounds, excessive open tabs, and repetitive data entry when managing tasks and retrieving information. It boasts scalability and offers seamless integration with many top-tier financial and asset management systems, maximizing your productivity. Designed using cutting-edge platforms, our innovative solution ensures that you leverage the latest advancements in technology for optimal performance. This provides you with essential functionality for peak operations, the adaptability to respond to evolving needs, and comprehensive support when required. Additionally, you can import and analyze meter readings, which include valuable usage data such as peaks and lows, rollover information, and any anomalies, allowing you to issue service orders as needed to maintain efficiency. Using TrueBill ultimately empowers you to manage resources more effectively and respond swiftly to any operational challenges that arise.

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

EnSite Safari Suite® stands out as a robust software solution tailored for multi-commodity retail energy billing and customer service needs. Its architecture is crafted to foster expansion for energy firms and service providers by promoting scalability and enhancing back-office operations. By consolidating access to vital information within a single system, EnSite Safari Suite empowers businesses to make informed financial and operational choices. Energy marketers leverage the capabilities of Safari to expand their enterprises, capitalizing on their internal expertise to secure a competitive edge through superior customer and information management. Furthermore, Safari CIS features an intuitive dashboard that streamlines customer management, ultimately leading to a significant advantage in delivering precise and prompt customer support while fostering deeper client relationships.

Cloud computing possesses the potential to transform our lives in ways we once deemed unattainable. With VIP Cloud, organizations can move away from cumbersome on-premises server systems that incur excessive costs, experience prolonged recovery times, and hinder effective remote work. The allure of the VIP Cloud platform lies in its advanced design, which is specifically crafted to safeguard your data against various threats by utilizing Amazon Web Services (AWS), a reputable provider trusted by both governments and businesses worldwide. AWS offers multiple security layers, including integrated firewalls and encryption, effectively thwarting any malicious activities. Additionally, managed cloud servers and automatic backups empower your IT team to focus on more critical priorities. The VIP product suite is strategically designed to facilitate a smooth transition to cloud technology, ensuring your organization is well-equipped for the future of digital operations. As a result, embracing cloud solutions like VIP Cloud can significantly enhance operational efficiency and security.

We focus on creating tailor-made software solutions and services that cater specifically to your Utility Software requirements, including Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all customized to meet your distinct site and specifications. For more than three decades, White Mountain Technology & Consulting has been delivering effective Financial Management Software and Business Consulting Services tailored to the Government and Energy sectors. Proudly based in Longmont, Colorado, White Mountain Technology and Consulting is a 100% American-owned company. Our business strategy intentionally steers clear of the high-volume sales market; we believe that having too many clients can lead to inadequate service quality in the industries we operate in, making post-sale support our most valuable asset. We take great care in selecting our clients, ensuring that the relationship is mutually beneficial and focused on quality. This approach not only enhances our service delivery but also fosters long-term partnerships built on trust and reliability.

Interval Data Systems specializes in automation consulting, ensuring that your building's automation system consistently aligns with the intended design throughout the entire year. Our comprehensive Smart Building Assurance Program™ is divided into four critical phases of a building's lifecycle: design, construction, warranty, and ongoing operations. We excel in optimizing your buildings to achieve maximum comfort while minimizing energy expenses and maintenance efforts, all of which can be validated through our EnergyWitness™ analytics platform. Rather than merely identifying issues and leaving you to manage them, we strive for a shared goal with our clients: creating an environment that is not only comfortable and healthy for its occupants but also operates efficiently with minimal maintenance requirements. By partnering with us, you can ensure a seamless experience that enhances the overall functionality of your building.

The journey only gets better from this point onward. The PROS Airline Revenue Management software is designed to optimize revenue for every flight, seat, and day. Airlines navigating the digital landscape often encounter challenges at various stages. Whether you need segment-based airline revenue management or comprehensive origin and destination oversight, this software serves as the sophisticated tool that helps stabilize your operations amid a fluctuating marketplace. This insight is drawn from our experience with over 70 top airlines around the world. Our proven strategies have been refined over three decades, ensuring we can deliver results for your needs. With PROS Airline Revenue Management software, you can identify the optimal fare mix that maximizes revenue growth with each flight. For many of our clients, this translates into a quick revenue increase of 1-2 percent. By utilizing advanced methodologies rooted in customer behavior and influence, you can gain a deeper understanding of each market. This comprehensive approach allows airlines to navigate complexities with confidence.

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

SmartFusion serves as an all-encompassing financial management software system for schools, consolidating essential data into a single, accessible platform. Enhance your productivity by simultaneously accessing multiple reports and windows, streamlining your workflow. Effortlessly broaden your functionality with seamless third-party software integrations. Rest assured that your confidential financial data remains protected at all times. Gain greater control over your operations by eliminating the need for data re-entry through fully integrated modules. Benefit from the flexibility to work from any location, utilizing cloud capabilities or the option to self-host. With built-in state and federal reporting features, you can put your compliance concerns to rest and ensure data accuracy with ease. This empowers you to focus on what truly matters—enhancing the educational experience.