Best Utility Billing Software of 2026 - Page 6

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.

A powerful and resilient SQL Database Management System designed to manage hundreds of thousands of accounts effectively. It is constructed using Microsoft's cutting-edge web technology, Blazor, which operates on web assembly, ensuring compatibility with any contemporary web browser or operating system, including both Windows and Mac. This system can function independently without an internet connection or as Software as a Service (SaaS) hosted in a secure data center. It is also capable of operating on various mobile devices with internet access, which is particularly useful during natural disasters that may disrupt utility office access or for field personnel like meter readers who can input meter readings directly into the database. Users can continue to utilize existing billing cards/documents from EasyBill 32 or opt for the emailing feature for bills and notifications, or choose to use both according to their preferences. The system supports direct debit and online bill payment options, and it includes interfaces compatible with all Radio-Read systems. This flexibility ensures that customers have a seamless experience, regardless of their operational needs or preferences.

basis2 serves as a comprehensive billing and customer management system tailored for the global utility sector. This solution accommodates both single and multi-product organizations, enabling the concurrent management of various utility offerings while allowing for the integration of these services into a unified billing statement. With its web-based accessibility, basis2 guarantees that essential customer data and billing information are perpetually available, aiding both operational and strategic decision-making processes. Its robust functionality makes it ideal for regulated, transitioning, and competitive markets, empowering businesses to thrive in this dynamic landscape. The system is characterized by high performance and integrity, employing advanced multi-streaming techniques. It operates independently of the operating system and is engineered for optimal efficiency on any platform that is validated for Oracle and Oracle Applications. By leveraging the extensive features and capabilities of Oracle, a leading application platform, basis2 provides an effective solution for modern utility companies. Its design is not only functional but also adaptable, ensuring that it meets the evolving needs of the industry.

An all-encompassing solution for Windows that provides both the functionality and simplicity required by modern municipalities and water districts is available. CSAS/Pro is compatible with various Windows versions, including Windows 2000, Windows NT, Windows XP, Windows Vista, and Windows 7. Developed by experts in management and data processing, CSAS/2 offers a full suite of integrated accounting applications aimed at enhancing your organization's productivity by optimizing information management processes. This software not only streamlines operations but also empowers users to make informed decisions based on accurate data.

For two decades, CORE Utilities has been delivering robust and efficient utility billing software tailored specifically for water, wastewater/sewer, and waste management sectors across the United States. The cost-effective software solutions offered by CORE enable clients to streamline their operations, ensure timely and precise billing, and deliver outstanding service to their end-users. The core objective of CORE Utilities is to develop powerful, user-friendly, and affordable software packages aimed at small to midsize water and wastewater utilities. Excellence in product quality and customer service is paramount to CORE's philosophy, as they believe that true quality stems from a reliable product that addresses current and future needs. What differentiates CORE from its competitors is its exceptional customer service, which is rooted in a deep understanding of clients' desires and requirements, ensuring a collaborative partnership. This commitment not only fosters trust but also supports the long-term success of the utilities they serve.

Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time.

The EnPowered Platform streamlines the process of selling energy solutions by enabling on-bill payments and enhancing opportunities for savings. Energy solution providers, along with their clients aiming to minimize energy expenses and emissions, frequently choose EnPowered for their needs. By utilizing EnPowered Payments and EnPowered Programs, the adoption of cost-saving energy solutions becomes quicker and more straightforward, benefiting both financial resources and the environment. You possess an impressive array of energy solutions that are poised to deliver substantial savings for your clients. With EnPowered Payments, you can expedite your sales process while boosting your income. This innovative payment system allows energy solution providers to present convenient on-bill payment options and appealing operational expenditure purchase choices, making it easier for customers to acquire energy products and services in a way that suits their preferences and simplifying operations for everyone involved. Ultimately, this approach not only enhances customer satisfaction but also fosters a more sustainable future.

Embrace the evolving challenges of the utilities sector with assurance. By leveraging a blend of profound industry expertise and innovative technology solutions, you can turn your aspirations into tangible outcomes. Our impressive history of delivering projects on schedule, within budget, and providing exceptional value has led to considerable savings and recovery of costs for our clients. Since 1998, ARC has been actively engaged in both regulated and deregulated utility markets across Canada and the United States. Notably, we have played a crucial role in the electricity deregulation process in Alberta, infusing every client project with our extensive industry knowledge. Our commitment to excellence ensures that we consistently meet or exceed client expectations, further solidifying our reputation in the field.

CES BLUE is a cloud-hosted back-office platform designed for retail energy companies that need integrated transaction processing, customer data management, billing, accounts receivable, and analytics. Its EDI management capabilities automate customer enrollment, usage processing, billing transactions, and other electronic exchanges with utilities and market participants. Built-in error detection and work queues help operations teams identify transaction problems and manage corrections more efficiently. The billing engine provides menu-driven configuration so retailers can support different energy products, customer arrangements, and complex billing requirements. It also integrates with wholesale market databases and ISO settlement reporting systems to connect billing activity with broader energy market operations. Reporting, business intelligence dashboards, and advanced data analytics give users visibility into operational and financial performance. CES BLUE uses a web-hosted architecture with APIs and database integrations that allow the platform to connect with existing upstream and downstream applications. An AI chatbot trained on system documentation provides users with on-demand assistance and can support platform self-training. CES BLUE is intended for retail energy providers seeking a scalable SaaS environment for consolidating back-office processes while improving automation, flexibility, and operational efficiency.

Utili-Tek offers an economical and straightforward approach to billing and collecting fees associated with Municipal Refuse, Water, and Sewer services. By delivering both software solutions and consulting services, the company caters to small to medium-sized businesses, municipal governments, school districts, and local tax collection offices within the Tri-State area. The software was originally created in collaboration with local municipal tax collectors to ensure it meets their needs effectively. With ongoing updates and improvements, Utili-Tek guarantees that its clients receive the most cost-effective, comprehensive, and user-friendly product available in the market. Residents in Allegheny, Beaver, and Westmoreland counties can attest to the software's reliability, as well as the supportive local assistance provided. Municipalities and school districts depend on efficient collection and reporting of property and per capita taxes, and TaxLogix© equips them with all the necessary tools to thrive in this process. This commitment to excellence ensures that clients can confidently manage their billing and collection needs.

Your citizens will appreciate the convenience. Access to one-stop shopping and a positive customer service experience are top priorities. We understand how you respond to customer demand and how you need to standardize your revenue management. Our iNovah enterprise revenue management software was created with government in mind. It covers everything from payment acceptance and processing to balancing and deposits to updating the general ledger. Our customized solutions simplify the operations of your finance, IT and revenue departments from start-to-finish. Financial management has never been simpler. Powered by iNovah’s endless integration capabilities, we empower your team to reach its full potential. All your receivables and payments can be managed from one central location. iNovah consolidates revenue streams and payment channels across the enterprise. iNovah is your hub for revenue activity and you will spend less time on reconciliations and manual updating general ledger accounts.

Cloud computing possesses the potential to transform our lives in ways we once deemed unattainable. With VIP Cloud, organizations can move away from cumbersome on-premises server systems that incur excessive costs, experience prolonged recovery times, and hinder effective remote work. The allure of the VIP Cloud platform lies in its advanced design, which is specifically crafted to safeguard your data against various threats by utilizing Amazon Web Services (AWS), a reputable provider trusted by both governments and businesses worldwide. AWS offers multiple security layers, including integrated firewalls and encryption, effectively thwarting any malicious activities. Additionally, managed cloud servers and automatic backups empower your IT team to focus on more critical priorities. The VIP product suite is strategically designed to facilitate a smooth transition to cloud technology, ensuring your organization is well-equipped for the future of digital operations. As a result, embracing cloud solutions like VIP Cloud can significantly enhance operational efficiency and security.

Effortlessly and precisely transfer your building, account, vendor, and rate information into Energy Watchdog. This includes the importation of historical utility bills along with ongoing monthly bills. You can map your current files to bill tracking templates and create import profiles for future reference. The intuitive tree navigation within Energy Watchdog facilitates quick and easy access to account, meter, building, and bill information. You have the flexibility to monitor as many details as required for both energy and non-energy utility bills, tracking straightforward usage and costs alongside more complex data. With a diverse template library at your disposal, you can choose the bill entry template that best corresponds to your invoices. Utilize the robust downloadable graphical dashboards to analyze and visualize utility consumption and cost data effectively. Detect and address costly issues related to utility bills and meters, identify energy waste, and uncover potential savings by auditing bills either individually or in groups. You can adjust the sensitivity for each audit check and save audits to be executed as bills are entered or in batch processing, ensuring a thorough oversight of your utility expenses. This comprehensive approach allows for ongoing optimization of utility management.

We focus on creating tailor-made software solutions and services that cater specifically to your Utility Software requirements, including Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all customized to meet your distinct site and specifications. For more than three decades, White Mountain Technology & Consulting has been delivering effective Financial Management Software and Business Consulting Services tailored to the Government and Energy sectors. Proudly based in Longmont, Colorado, White Mountain Technology and Consulting is a 100% American-owned company. Our business strategy intentionally steers clear of the high-volume sales market; we believe that having too many clients can lead to inadequate service quality in the industries we operate in, making post-sale support our most valuable asset. We take great care in selecting our clients, ensuring that the relationship is mutually beneficial and focused on quality. This approach not only enhances our service delivery but also fosters long-term partnerships built on trust and reliability.

Interval Data Systems specializes in automation consulting, ensuring that your building's automation system consistently aligns with the intended design throughout the entire year. Our comprehensive Smart Building Assurance Program™ is divided into four critical phases of a building's lifecycle: design, construction, warranty, and ongoing operations. We excel in optimizing your buildings to achieve maximum comfort while minimizing energy expenses and maintenance efforts, all of which can be validated through our EnergyWitness™ analytics platform. Rather than merely identifying issues and leaving you to manage them, we strive for a shared goal with our clients: creating an environment that is not only comfortable and healthy for its occupants but also operates efficiently with minimal maintenance requirements. By partnering with us, you can ensure a seamless experience that enhances the overall functionality of your building.

Since 2002, LTW Data has been a technology leader catering to the utility metering and billing sectors. Our goal is to provide powerful, reliable, user-friendly, and affordable solutions that enable our clients to realize their business aspirations and objectives. We are committed to helping our clients enhance operational efficiency, minimize costs, and achieve business success. Each of our software offerings is crafted in-house and can be extensively tailored to meet the specific needs of our customers. Drawing on over ten years of expertise, we've developed our metering and billing solutions, and we have recently launched a new product line focused on energy consumption management, designed to help clients assess energy usage patterns and create effective energy conservation plans. Our dedication to innovation drives us to continually expand and refine our product offerings to better serve the evolving needs of our customers and the market. In doing so, we aim to solidify our position as a trusted partner in the utility industry.

Utilit-e Insight serves as a robust solution for accounting and financial information management tailored for the utility sector. It offers seamless integration across various modules, ensuring that, for instance, a time sheet entry reflects in the general ledger, work orders, and transportation. The user interface is designed to be intuitive, making it simple to read and navigate. It boasts powerful inquiry, drill-down, and reporting features, allowing users to create favorites for quick access to screens and reports. Additionally, it provides flexible financial reporting options. Many of its modules are workflow-enabled, which enhances efficiency throughout the organization. Specifically crafted for multi-service utilities, Utilit-e Insight leverages over 40 years of PCS's experience with utility partners to deliver a next-generation financial solution. Transactions are integrated across modules, and entries are automatically posted where relevant, streamlining the entire financial management process. This innovative design ensures that utility companies can operate more effectively and adapt to the evolving demands of their industry.

bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.

AmCoBi specializes in delivering extensive utility billing solutions designed specifically for owners of multifamily properties, property managers, and water utility companies. Our services encompass the Ratio Utility Billing System (RUBS), submetered billing, payment processing, collections, and convergent billing options. The AmCoBi online Management Portal empowers authorized users to manage move-in and move-out data, approve pre-bill reports, review historical billing records, generate final bills, and gain access to real-time management and financial insights. Residents benefit from the convenience of electronic billing (eBill), the ability to make online payments (ePay) using credit/debit cards or ACH, and access to their past utility bills and account history. Our platform accommodates a variety of payment methods, such as MobileWEB, Quick Pay, automated payments, and options for pay-by-email, pay-by-text, and IVR/pay-by-phone. In addition, AmCoBi provides AquaHawk/UtilityHawk for leak detection and monitoring of unusual usage patterns, ensuring property owners and managers can maintain efficient operations while enhancing resident satisfaction. With these advanced services, AmCoBi is committed to streamlining utility management for all stakeholders involved.

SDI serves as a comprehensive solution for communities needing to gather utility consumption data and manage customer invoicing. With SDI Complete, users benefit from seamless integration with QuickBooks, enabling the transfer of customer information and invoicing directly between the two platforms. The service boasts a highly adaptable water rate structure, secure offsite cloud backups, tailored invoice reporting, and extensive analytical tools. However, Significant Digits Incorporated does not operate in isolation; it collaborates with leading providers of metering and electronic equipment to deliver top-tier products and software solutions to its clients. SDI is committed to continuous enhancement and expansion of its offerings to maintain its position at the cutting edge of technology. In addition to refining existing solutions, the company actively pursues the creation of innovative technologies designed to boost user efficiency. A recent example of this effort is the introduction of a specialized billing package aimed at serving smaller to mid-sized utility companies, showcasing SDI's dedication to meeting diverse customer needs. This proactive approach ensures that SDI remains a valuable partner in the utility management landscape.

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

Sigma CC&B is an online customer care system that offers a user-friendly interface for customer service agents to retrieve customer data efficiently. Specifically designed for Retail Energy Providers, CC&B facilitates the comprehensive management of daily operations and fosters the growth of customer satisfaction and retention. It encompasses a wide range of functions, including Prospect and Campaign Management, Business Intelligence Reporting, and more, effectively catering to various commodities like electricity, gas, and non-commodity offerings. The Customer Portfolio screen presents a concise overview of essential customer data while offering easy access to detailed information, such as billing specifics, market activities, meter readings, contract information, and customer communications. Furthermore, CC&B enables real-time interactions for customer care representatives, streamlining the process from initial customer contact to the completion of payment transactions. This integrated approach not only enhances operational efficiency but also ensures that customer needs are met promptly and effectively.