Best Route Planning Software for Dynamics 365 Commerce

Fieldcode provides AI-powered Zero-Touch Field Service Management that automates complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce. At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions. One Workforce gives service providers a common planning environment and SLA view across own engineers, subcontractors, and service partners. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes. Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.

Roboost revolutionizes delivery operations by automating key processes, reducing human error, and improving operational efficiency. By utilizing AI algorithms, Roboost optimizes delivery routes, tracks fleet performance in real time, and enhances courier productivity, leading to faster, more reliable deliveries. The platform provides businesses with data-driven insights and tailored features that help identify bottlenecks and improve delivery speed by up to 2X. Additionally, Roboost offers a unique customer experience with branded SMS links that allow recipients to track their orders step-by-step, boosting customer loyalty and trust.