HubEngage Reviews

Summary: I use HubEngage for effective communication among nurses and doctors, allowing us to discuss patient progress, treatments, and share announcements. I love the social hub feature, which boosts engagement by enabling us to share our daily routines. The setup was easy, taking less than five minutes.

Positive: What I like most about HubEngage is the social hub. It's been very, very, very valuable to us because it allows us to post our daily routine, like when treating a patient, and share our daily activities. Other employees can see and react to it, which boosts engagement. Additionally, the setup was very straightforward and easy, taking us no more than five minutes. It was very fast and reliable.

Negative: No dislike about HubEngage, very straightforward and easy

Summary: I use HubEngage to improve communication, break down barriers, and share news and campaign announcements. It enhances engagement by aligning employees and creating a safe platform for sharing experiences.

Positive: I really like the social hub on HubEngage. It's a very valuable tool because it allows us to boost content like on Facebook and boosts engagement. It aligns employees to share their experiences and makes them feel completely okay on the platform. Also, the initial setup was straightforward thanks to HubEngage providing a clear vision for us, and the customer support was available to assist without any issues.

Negative: No comment, HubEngage providing a clear vision for us, and the customer support was available to assist without any issues.

Summary: Overall I recommend it to the world.

Positive: It's easy to use, flexible to customize as per our needs, and scalable to as many employees as a large organization may have.
It auto-translates content in real-time into 14 international languages which is a big plus for our offshore team of associates.
The analytics are instant and deep. It also provides us with ready graphs for use in internal reports. We can also add segments to be included in the analytics.
It has got all the modules rolled into one app - engagement, recognition, social networking, surveys, messaging, chat, video conferencing, forms, news feeds, document repositories, quizzes, and much more.
And the company comes up with one innovation each day in the form of feature updates. Truly remarkable.

Negative: I can't think of any as such. But maybe will be great if they include AI in it in the future.

Summary: Our technicians and office teams can be focused on very different parts of the business, from emergency service and repairs to inventory and reconditioning. Social Hub gives us one place to show what different teams are accomplishing and lets employees engage with those updates rather than having good work go unnoticed.

Positive: The Social Hub has been a nice addition for us because our team can actually interact with the content instead of just receiving announcements. We use posts to share completed jobs, recognize good work, and highlight things happening across our heat exchanger service, repair, refurbishment, and on-site teams. The likes and comments make it easier for people to participate and acknowledge each other.

Negative: The mobile app is currently being upgraded, so there are still a few areas where the experience could be smoother. I think the updates will make a noticeable difference once the new version is fully rolled out.

Summary: As we work across AI enablement, software development, and workflow automation, we needed a better way to understand how our team was adapting to changing projects and processes. HubEngage gives us a structured way to collect feedback and use sentiment insights to identify areas that need attention.

Positive: Getting honest feedback from the team is important. The pulse surveys and sentiment analysis help us understand how people are responding to new projects, processes, and changes without having to manually review every response.

Negative: The navigation takes some getting used to. There are quite a few sections and settings, so finding a specific survey or report is not always as straightforward as I’d like.

Summary: With so many teams contributing to different stages of delivering content, individual contributions could easily go unnoticed. HubEngage gave us a structured way to recognize those contributions and celebrate employees across the different areas of our business.

Positive: HubEngage is the Recognition Hub. At Deluxe, our teams are behind the localization, dubbing, post-production, content distribution, and technology services we provide to the entertainment industry, so having a simple way to recognize people for their work has been valuable. The peer recognition, milestone celebrations, points, and rewards make appreciation more visible across teams.

Negative: The initial setup takes some time. There are several recognition categories, rules, rewards, and employee groups to configure, so getting everything structured the way we wanted required some work.

Summary: With a large and fast-moving organization, it can be difficult to identify employee concerns before they become bigger issues. HubEngage’s pulse surveys and AI sentiment analysis help us spot recurring themes quickly, while recognition gives teams an easy way to acknowledge strong contributions.

Positive: What I like most about HubEngage is the combination of employee surveys, AI sentiment analysis, recognition, and the AI chatbot. With teams working across travel, expense, finance, technology, and customer-facing functions, it gives us a practical way to understand employee feedback and recognize contributions.

Negative: The platform has a lot of functionality, so it takes some time to decide which features are most useful for different teams. I’d also like the analytics experience to be a little more streamlined. Also need improvement on the translation feature

Summary: HubEngage helps manage employee communication by prioritizing urgent messages, keeping conversations organized, and reducing distractions. It also allows us to quickly send SMS notifications about urgent tasks, enhancing team responsiveness and ensuring effective communication.

Positive: I like HubEngage for its ability to send out SMS to our employees. We have over 300 employees, and the software allows us to send SMS to each of them regarding urgent situations, notifications, or reminders. This feature has been very useful because the SMS notifications are received and opened quickly, making it quite effective for urgent communications.

Negative: I would like them to make the software more updated and make it very easy for us to navigate because some features are very hard for us to carry out. The recognition features have been hard for us to set up. We've been trying to use it for some time but we're unable to do it easily. This takes our time before we set it up.

Summary: HubEngage helps us quickly send urgent messages to our employees through SMS and email, ensuring they recognize the seriousness and respond promptly.

Positive: I like how HubEngage allows us to send SMS messages without any configuration. While many businesses face issues with that, our experience was surprisingly easy, especially since we were using Oktopenoguage for it. The SMS messaging features are very helpful for us, particularly for delivering audience messages for clients' needs or emergency communication.

Negative: I don't like that when they update the platform, they don't notify users about the changes, so suddenly some updates are different and strange, making it hard for us to navigate the platform. Also, the initial setup wasn't straightforward because the tutorial content provided was outdated, and we had to contact customer support for help.

Summary: HubEngage transformed how we communicate internally. It solved years of chaos and gave us a platform everyone actually uses.

Positive: The multi-channel delivery ensures frontline workers without email accounts stay informed, and automated surveys let us gather feedback without chasing responses manually. It’s made communication structured, measurable, and much more reliable.

Negative: The initial setup required planning, especially customizing user groups and permissions. Some employees needed onboarding to understand the platform fully.

Summary: If your company struggles with inconsistent or invisible recognition, HubEngage does a great job turning appreciation into something more structured and inclusive without feeling forced.

Positive: One of the main reasons we adopted HubEngage was to fix how inconsistent recognition was in our company. Appreciation used to depend heavily on individual managers, which meant some employees were constantly recognized while others were overlooked. HubEngage made recognition more structured and visible across the organization. The peer-to-peer recognition feature made a big difference because employees can now appreciate each other directly, not just top-down. We also liked the automated milestones like birthdays and work anniversaries it removed manual effort while still making people feel valued. Over time, we noticed morale improve because recognition became more frequent and transparent.

Negative: Setting up recognition categories and reward structures took a bit of planning. You need to decide how formal or casual you want the system to be. Also, it works best when leadership actively participates early on.

Summary: Our internal communication was honestly a mess before HubEngage. Emails were ignored, WhatsApp caused privacy issues, and frontline staff were always the last to know anything. After switching to HubEngage, everything became centralized and structured. Now updates actually reach everyone at the same time, and we don’t have to chase employees anymore.

Positive: The biggest win is having one place for communication, recognition, and feedback. Messages reach employees through mobile, notifications, and multiple channels, which solved our reach problem completely.

Negative: It takes some effort at the beginning to organize departments and user groups properly.

Summary: The social features for sharing updates, achievements, and discussions as it helps build community and strengthens team bonds. These features not only make internal communication smoother but also more interactive and personalized, fostering a more cohesive and motivated workforce.

Positive: I appreciate how HubEngage serves as a centralized platform for announcements, updates, and targeted messaging across multiple channels such as mobile apps, internet, email, and push notifications. This ensures that our employees stay connected no matter where they are.

Negative: I find that while HubEngage is intended to improve productivity and communication, there could be enhancements to make it more effective. In particular, I believe the platform should offer more meaningful features related to professionalism to better support employee engagement, communication, and recognition.

Summary: I use HubEngage for team communication, sharing announcements, newsletters, and celebrating employee achievements within a single platform, which significantly boosts team efficiency and collaboration. I appreciate its recognition features, making employee appreciation easy and digital. However, I suggested better support for multiple languages in customer service. The setup was straightforward with detailed tutorials.

Positive: I really like the recognition features of HubEngage. They make it easy for us to recognize our employees digitally and effortlessly. Everything has become easier with HubEngage, allowing us to celebrate our employee of the week or month effectively.

Negative: I would like the customer support to have multiple languages. This way, every user, regardless of their location or language, could communicate with customer support efficiently.

Summary: I use HubEngage for communication, bringing employees together in one space. It solves our communication issues, enabling free and easy employee interactions, which boosts engagement and makes our business operate more effectively.

Positive: I like HubEngage's AI chatbot the most. It's very valuable because it allows both new and existing employees to get to know other employees by accessing AI questions about the company or other employees, with the AI providing the relevant details. Additionally, setting up HubEngage was very easy, as we had all the instructions we needed to set it up successfully.

Negative: I would like the AI chatbot to extend its capabilities, so it can answer questions outside the box. When they're asking about projects, it should be able to handle those questions more effectively.