Alternatives to eBanqo

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Chat commerce can drive higher engagement and greater convenience. We are the leaders in digital commerce transformation and customer engagement via mobile. We are a global leader in chat commerce for banks and telecommunications companies. This gives global consumer brands the ability to reach more than 90% of the world's population via mobile messaging and chat. With mobile engagement and payments via the top social chat platforms, we help brands remain relevant in a digitally changing world. Our deployments have positive ROI in as little 12 months. Today's customer experience is inconvenient, uninteresting, and provides little value to customers and brands. It is easier to reach customers and transact with them via chat commerce with Clickatell. This will make it easier for you to leave them satisfied after a great experience with your company.

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Ada's AI-enhanced platform enables teams without technical expertise to craft tailored experiences for their customers. By leveraging Ada, organizations can enhance customer satisfaction (CSAT), reduce expenses, and drive revenue through Automated Customer Experience (ACX). You can streamline your most crucial interactions effectively. This platform addresses frequent support inquiries, provides customized engagement, and predicts customer requirements, all through a single AI-powered brand interaction solution. With an intuitive no-code builder and a comprehensive set of ready-to-use integrations, Ada’s platform caters to various teams, including support, marketing, sales, and IT. Utilizing cutting-edge AI and advanced Natural Language Understanding (NLU), Ada automates a multitude of discussion topics across leading digital channels all on one platform. The Automated Brand Interaction (ABI) framework from Ada transitions the focus from merely responding to support queries to taking proactive steps, ultimately fostering an environment where customer needs are anticipated before they arise. This forward-thinking approach positions businesses to enhance customer loyalty and engagement significantly.

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Manage all aspects of your customer support seamlessly from a single platform. Engage with your clientele through various channels such as WhatsApp, Facebook, Telegram, email, and web chat directly on your site. Enhance your customer service capabilities by integrating chatbots that streamline interactions. Cut down on expenses and improve response times by automating commonly asked questions from patrons. Transform visitors to your website into satisfied customers by allowing them to reach out regarding sales or support through their preferred communication methods. This all-in-one customer service solution not only enhances customer satisfaction but also boosts sales performance. Quickly and efficiently address inquiries from any of your channels using a unified inbox. Ensure that tickets are directed to the appropriate teams for quicker resolutions. Use message templates to save time when replying to customer inquiries. Gain insights into your customers' preferred channels, the challenges they face, and assess your service effectiveness. Every ticket converges in a single inbox and is then allocated to the relevant teams. Moreover, create detailed profiles that help eliminate repetitive information from your customers. This comprehensive approach fosters a more efficient and personalized customer experience.

Discover a friendly and straightforward way to enhance customer support with chat automation. Combine AI-driven automation with live chat for round-the-clock engagement with your customers. FAQ Bot tirelessly manages conversations with clients every day, ensuring that when necessary, they can seamlessly connect with your team through live chat. Experience the advantages of both a chatbot and live chat solution, essentially giving you an additional sales and customer service team that’s always on standby. Effectively handle increased demand during busy times without any uncertainty. Gain insights into the genuine inquiries from your customers, allowing you to tailor your sales and service strategies accordingly. This versatile chatbot, specifically designed for your needs, is acknowledged by Microsoft as a frontrunner in customer engagement. Getting started with FAQ Bot is a breeze, and our support team is available should you need assistance. You can easily create your chatbot, determine its purpose—whether it's addressing queries or guiding marketing journeys—or even both, while also defining its unique personality to resonate with your audience. Moreover, the setup process is swift, enabling you to enhance your customer experience in no time.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction.

Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.

Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.

Create an AI chatbot to achieve a fivefold return on investment while automating 80% of your customer support within just two months. Develop smart virtual assistants for your websites, Facebook pages, and messaging platforms to enhance customer engagement through automated chat and real-time assistance. These chatbots enable you to connect with your customers and foster brand loyalty by delivering interactive and personalized content. Additionally, they assist in generating qualified leads by posing relevant questions to potential clients. With Messenger chatbots, you can reach your prospects ten times more efficiently. Botsify allows you to design various types of chatbots simultaneously for different tasks, making it ideal for managing multiple responsibilities concurrently. Whether you're selling products, nurturing leads, or collecting contact information, Botsify's chatbot can effectively manage all aspects of customer support. By introducing automation into your conversations with a variety of features, you can create a more natural interaction experience for your customers, ultimately enhancing their satisfaction and loyalty. This innovative approach not only streamlines communication but also positions your brand as a leader in customer service excellence.

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

B2Chat is a web application designed to enhance customer service for businesses through efficient chat management. By enabling rapid responses to customer inquiries, businesses can manage the necessary number of agents all from a single platform. With B2Chat, you can consolidate chats across multiple channels, including Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp. Seize the opportunity to convert every interaction into a sale by streamlining your communication channels; this allows your team to respond to all customer inquiries without the hassle of logging into each platform individually. Boost your response efficiency with pre-set messages, ensuring that both your staff and customers save valuable time. Additionally, you can generate detailed reports on your team's performance, analyze key statistics, and make informed decisions to refine your business strategies for even greater success. This comprehensive approach not only simplifies customer interactions but also empowers businesses to optimize their service delivery.

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

OneChat serves as a comprehensive customer support solution that allows businesses to integrate the tool into their websites for delivering instant assistance to clients. The platform features a Shared Inbox, which consolidates all communication into a single interface for streamlined management. With the aid of Interactive Chatbots, companies can engage with potential customers seamlessly and efficiently. This versatile tool can connect with various channels, including websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and more. All these features are available at an economical rate of only $27 per month. For any inquiries, please reach out to us through our website's chat support portal. This enables you to interact with customers across multiple platforms without the need to toggle between different applications. Additionally, you can save frequently asked questions as preset replies for quicker engagement in conversations. The shared inbox functionality also facilitates internal communication among team members regarding any discussions or queries. By using OneChat, you can effectively manage customer interactions and internal communications all in one unified space. This ensures that both customer service and teamwork can flourish without unnecessary obstacles.

Unifonic is an innovative platform driven by artificial intelligence, designed to foster personalized engagement with customers across multiple channels. It supports a variety of communication methods, such as SMS, WhatsApp, Messenger, push notifications, and voice calls, enabling businesses to interact with their clients via their preferred communication avenues. With over 100 native integrations with popular tools like Salesforce, HubSpot, and Shopify, it streamlines workflow automation effectively. Additionally, Unifonic's Flow Studio features ready-made templates for common scenarios, including abandoned cart notifications, one-time passwords, and chatbot integration, making it easier to set up automated processes. This platform not only boosts marketing initiatives but also enhances IT and operational efficiency through low-code development capabilities, while providing round-the-clock AI-driven customer support. Unifonic serves a global market, boasting an impressive 95% coverage, having dispatched over 25 billion messages, and catering to a client base of more than 5,000 businesses, showcasing its extensive impact in the industry. Furthermore, its commitment to innovation ensures that businesses can adapt to the evolving demands of customer engagement.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

AI-driven Conversational Customer Engagement enhances both automated and agent-assisted customer experience channels. Implementing self-service solutions has been shown to reduce customer contact by as much as 50%, while simultaneously boosting engagement and improving overall satisfaction. Synthetix's intuitive AI-powered FAQ self-service software provides customers with a quick, relevant, and user-friendly method to seek answers and explore FAQ content by inputting naturally phrased inquiries, all without consuming valuable resources from your customer care team. This innovative approach to customer engagement, exemplified by the Synthetix FAQ Chatbot or Virtual Agent, not only addresses customer inquiries but also has the potential to generate new revenue streams. Our advanced chatbot technology proactively assists customers from their very first interaction with your brand, assessing their needs and collaborating with your CRM to tailor their experience, thereby generating leads and strategically directing them to the most suitable contact channels for further assistance. By embracing this next-level solution, businesses can expect to see increased efficiency and improved customer satisfaction.

Conversational, immediate assistance is available wherever your customers need it most. Modern consumers demand constant availability from businesses through various channels and devices, expecting support around the clock, every day of the year. Meet these expectations with an AI-powered chatbot. Astute Bot facilitates self-service interactions through web chat, SMS, social media, mobile applications, and voice assistants, alleviating customer service representatives from handling the most mundane inquiries while empowering customers to discover the information they need. Additionally, it allows users to easily transition to a human agent whenever they desire during the conversation. Astute Bot™ offers a unified platform for customer self-service across multiple channels, adeptly understanding the intent behind customer queries and engaging in interactive dialogue to collect relevant information. It determines the most effective way to address questions or resolve issues by leveraging its learned capabilities. By aggregating data from various resources—including knowledge bases, internal documents, and order management systems—it provides tailored responses that enhance the overall customer experience. This integration of technology not only streamlines operations but also significantly improves user satisfaction.

Transform the way you engage with your customers through courier services. Research indicates that 80% of clients favor communication through messaging platforms like WhatsApp, Facebook Messenger, or Twitter. Our advanced conversational platform streamlines your operations by consolidating messages from popular apps such as WhatsApp, Messenger, Instagram, and Telegram into a single interface, enhancing the shopping journey and ensuring prompt responses through automation. By connecting your primary communication channels, we provide an intelligent solution that improves service visibility and traceability for sales. This automation handles 80% of interactions typically requiring human involvement, leading to a 50% reduction in service costs and a 30% increase in sales. Additionally, we effectively convert 30% of generated marketing leads into actionable opportunities. Our chatbots, fully integrated with WhatsApp, enable you to register, automate, place orders, respond, monitor, and optimize all conversations your company conducts on the platform. This comprehensive approach not only enhances customer experience but also drives business growth significantly.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients. Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives. A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions. Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively. We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.

By leveraging Artificial Intelligence and Exit Intent Technology, the DontGo chatbot effectively understands how customers seek information online and activates when a visitor attempts to leave your website, thus transforming more casual browsers into actual purchasers. A staggering 92% of online visitors depart from a site without engaging in any meaningful way, so it's essential to retain them. When a potential customer is exploring your site, perhaps perusing your products or even adding items to their cart, they might hesitate due to uncertainty about pricing or unresolved questions that your site fails to address. As a result, they could abandon their visit. This is precisely the purpose of exit intent technology: it triggers a pop-up window when the user attempts to close the browser tab or navigate away from your site, prompting them to reconsider their decision. This strategic intervention not only helps in retaining potential customers but also increases the likelihood of converting those who might otherwise leave without making a purchase.

Introducing Sirius, the comprehensive chatbot platform that surpasses all other conversational tools. Tailored to enhance employee productivity and boost conversion rates through engaging customer interactions, Sirius ensures a seamless conversational experience. This platform empowers administrative teams with full control and can be effortlessly implemented across various channels in a matter of hours! Immerse yourself in the innovative features of Sirius and gain valuable insights into user behavior with its intuitive analytics dashboard. Instantly access your Power BI KPIs and reports through the bot’s chat interface, providing you with real-time data at your fingertips, no matter the location. SiriusBOT possesses advanced capabilities to comprehend user intent, allowing for complete backend management. Additionally, it identifies unanswered questions and continually learns from each interaction, making it increasingly intelligent for your users. With Sirius, you not only enhance customer engagement, but also foster a proactive approach to improving the chatbot’s effectiveness.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently.

Elevate your business with a comprehensive all-in-one SaaS solution that enhances your effectiveness and success in managing customer relationships. Allow AI to effortlessly handle your customer interactions, providing immediate responses and freeing up valuable time for you to concentrate on your primary responsibilities. Obtain profound insights into customer behavior through real-time data and analytics, enabling you to make well-informed decisions and boost customer engagement. Reduce expenses with our help desk, which comes with a full range of features at no cost, supporting your customer service needs without any hidden fees. Streamline and enhance communication within your support team, making interactions smoother and more productive for your customers. Gather and preserve unlimited data to gain a thorough understanding of customer preferences and behaviors. Enjoy complete access to all help desk functionalities without incurring any costs. Effectively engage with your target audience by delivering timely and relevant messages. Additionally, easily establish and monitor campaign objectives in real-time to evaluate your performance and optimize strategies for success. This holistic approach will ultimately help you build stronger relationships with your customers and drive business growth.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Enhance your business operations with AI-driven chatbots designed to elevate customer satisfaction, increase sales, provide immediate responses, and conserve your valuable time—no coding skills required. To train the chatbot effectively, input various resources such as website links or sitemap URLs, upload documents in formats like PDF, Microsoft Word, and TXT, or even enter information manually, allowing for the inclusion of numerous data sources. The chatbot will utilize all provided resources to self-train. By equipping the chatbot with your specific business information, including website content and knowledge bases, it can adeptly address customer inquiries and resolve issues promptly. This capability not only ensures accurate and swift responses to customer questions but also significantly lightens the burden on your customer support team, allowing them to focus on more complex tasks. Ultimately, this leads to a more streamlined and efficient customer service experience.

Elevate your brand's expansion with the pioneering level 3 conversational AI chatbot designed specifically for e-commerce. It assists shoppers all the way from product exploration to final purchase across various platforms such as websites, apps, Messenger, WhatsApp, Instagram, and SMS. By leveraging conversational channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly reduce customer drop-offs at every stage of the shopping journey. Our advanced AI chatbot, tailored for e-commerce businesses, effectively lowers bounce rates by providing timely assistance to customers exactly when they need it. Reach out to customers who favor chat-based purchasing with options like Click to WhatsApp, Click to Messenger, and Google Adlingo ads, enhancing their shopping experience. Additionally, you can retarget previous users through chat remarketing campaigns, which leads to improved open rates. With robust backend integration, the Limechat chatbot ensures that customers receive timely updates on their shipping status. Furthermore, it streamlines the resolution of post-purchase inquiries regarding order changes and cancellations through automated workflows, achieving a remarkable reduction in resolution times of up to 90%. This transformative technology not only enhances customer satisfaction but also drives repeat business by fostering stronger relationships with your clientele.

The Kindly chatbot utilizes cutting-edge advancements in machine learning and language technology to effectively address your customers' inquiries. This approach democratizes access to artificial intelligence, making it available to a broader audience. With Kindly's live chat feature, your customer service representatives can tackle more complex questions and deliver exceptional support. Additionally, Kindly’s analytical tools provide comprehensive insights into your operations, offering both historical data and live updates. You can track everything from website traffic to the efficiency of your chatbot's responses. We also provide recommendations on identifying the greatest opportunities for automation. Easily integrate Kindly with your chosen chatbot platform, CRM systems, or other applications via our API. Furthermore, assess the performance of your digital assistant and pinpoint specific dialogues that may need enhancement for better user interactions. This holistic approach ensures that your customer service is always improving and adapting to meet client needs effectively.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

We offer intelligent solutions and professional insights designed to enhance your connections with both customers and employees. Our conversational platform seamlessly integrates human interaction with artificial intelligence, facilitating engagement for customers and staff at any time and place. This cutting-edge virtual agent, which includes chatbot capabilities, live chat, and conversational AI, is supported by our renowned orchestration platform, enabling you to deliver consistent, precise, personalized, and smooth omnichannel experiences on a large scale. Partnering with organizations globally, we work to enhance customer, employee, and contact center interactions while simultaneously lowering support expenses and boosting revenue. Our virtual agents and chatbots are already engaged in over 80 million conversations annually, and this figure is steadily increasing. Drawing on nearly twenty years of experience in providing effective self-service solutions, the Neutrino release of V-Person offers an ideal blend of conversational AI and orchestration tools, positioning your business for future success. This ensures that as technology evolves, your engagement strategies remain ahead of the curve.

Every team member can effortlessly step in to handle customer interactions, ensuring a smooth transition between the virtual assistant and a live agent. Consolidate all your customer support channels such as Email, Live Chat, and Facebook Messenger into a unified inbox for better management. The virtual assistant autonomously addresses the majority of customer inquiries, while the team can quickly take over conversations when the assistant falls short. It also supports various languages, enabling effective communication with a diverse clientele. You can create comprehensive customer profiles and seamlessly integrate multiple communication channels associated with the same individual. Setting up this system is straightforward and takes only about five minutes, requiring no technical expertise or complex flow builders to navigate. This allows every team member to focus on providing exceptional customer service without the hassle of intricate setups.

Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Droxy enables the creation of AI agents that engage directly with customers, possessing comprehensive knowledge of your business and communicating in a manner consistent with your brand's identity. These intelligent agents are capable of addressing a diverse array of customer questions across multiple platforms, facilitating lead qualification, scheduling appointments, and tackling intricate inquiries related to your offerings. They are designed to be user-friendly, allowing you to easily build, manage, monitor, and scale them, with the capability to launch an agent in just a few minutes. To enhance their knowledge base, we support various data sources such as websites, PDFs, Google Drive, and YouTube, among others. In terms of deployment, our agents can be utilized across social media platforms like Facebook and Instagram, messaging applications such as WhatsApp and Messenger, as well as voice channels including phone numbers and custom SIP trunks. Furthermore, Droxy seamlessly integrates with your existing technology ecosystem via our Zapier integration, enabling connections to any application without the need for coding, while also providing a custom API for tailored integrations with your internal systems. This versatility ensures that your customer service operations can be both efficient and effective.