e-automate Description

Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.

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Printanista Reviews
Printanista
Our cutting-edge device management technology ensures that your printer fleet is monitored to the highest standards possible. Printanista offers you the most precise and secure method for automating the oversight of your Managed Print Services (MPS). Expand your business smoothly and efficiently. Our print management software integrates effortlessly with your ERP, allowing you to oversee an unlimited number of devices and users, making scalability simple. Say goodbye to service calls for disconnected DCAs; instead, utilize remote configuration, installation, and troubleshooting for your DCAs. Ensure dependable connectivity across all managed sites while benefiting from exclusive, bi-directional workflows with other ECI business solutions. Minimize service response times and reduce workload with seamless e-automate integration. This not only helps you secure more deals but also keeps your customers happy and loyal. Access Printanista securely from any location, at any time, and restore your confidence in the security of your data, knowing it remains protected at all times. With these features, you can elevate your operational efficiency and drive your business forward.
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Integrations

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Reviews - 1 Verified Review

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ease
features
design
support
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Company Details

Company:
ECI Software Solutions
Year Founded:
1999
Headquarters:
United States
Website:
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Media

e-automate Screenshot 1
e-automate Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

e-automate Features and Options

Business Management Software

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Purchasing
Vendor Management

e-automate User Reviews

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  • Name: Morgan B.
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It’s pretty awful

    Date: Oct 12 2023

    Summary: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Positive: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Negative: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

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