iPlum is a mobile first solution for business professionals. The solution provides a separate line with calling, texting and phone system features on your mobile for individuals or an enterprise. iPlum works on your existing smartphone without changing carriers. It is simple to use, backed with enterprise security controls.
The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees.
Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. You can get a prompt response to your calls and texts during business hours. A centralized portal helps you organize your team. Manage iPlum users from different profiles and permissions through a corporate account. You can show your customers that you care by automatically sending business
Learn more
A cloud-based time clock solution simplifies payroll by automatically generating reports. Employees can easily clock in from their desktop or mobile devices, making the process user-friendly and accessible. The intuitive interface allows for straightforward punching in and out, while managers can effortlessly monitor and export employee hours. Workers have the option to clock in via a web browser or through our apps available on Google, iOS, and Android platforms. You can check who is currently on the clock, view their GPS location, and even set limitations on where they can punch in. Our system seamlessly integrates with QuickBooks, ADP, Paychex, and SurePayroll, and we also provide options for Excel exports. Additionally, our cloud-based time clock comes packed with advanced functionalities, including PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, and Single Sign-On (SSO). With these features, managing employee time becomes more efficient and streamlined, ensuring your payroll process is both accurate and hassle-free.
Learn more
AnswerFirst
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Learn more
Moneypenny
Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.
Learn more
