ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
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SysAid
SysAid is an AI-first ITSM and Help Desk platform designed to make IT teams more efficient. Powered by Agentic AI, it accelerates issue resolution, automates repetitive tasks, and helps IT shift from firefighting to driving strategic impact.
With no-code workflows, AI-powered ticket handling, and a modern self-service portal, SysAid lets your team focus on what matters most—delivering business value.
At the core is Agentic AI: a powerful operational layer where AI Agents take the first action—boosting efficiency and speeding up resolutions. SysAid is built with enterprise-grade security, governance, and responsible AI—complete with customizable guardrails and controls.
Go live in weeks with fast, code-free onboarding—no complex migrations or steep learning curves. Flexible, scalable, and supported by award-winning service, SysAid is ITSM run by AI—and by you.
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Silverbucket
Silverbucket is a user-friendly resourcing solution, you can make resource plans easily and get a clear view your company’s resource allocations. Achieve results without random spreadsheets, sweat and tears.
We can help you manage resources in a way that increases both profitability and job satisfaction. All projects, people and capacity levels can be monitored from a single view. Master the project at hand also with skills tracking, competency management, and possibility to compare resource plans to actual hours.
SILVERBUCKET PRODUCT OVERVIEW
At a glance you can see the resource situation from the whole company’s perspective, or even just for a single team
Allocate resources easily and see updates in real-time
Allocate to people or roles. Task management included.
Tentative reservations to help with project planning
Compare the actual results with the plans
Holiday and absence management
Time tracking
Silverbucket data flows can be automated
Custom API's
Silverbucket has proven track record of successful projects, high recommendation rate and over 40 000 happy Silverbucket users all around the world.
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