Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Eliminate communication silos and simplify enterprise content delivery across your entire workforce.
InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients.
Core Technical & Platform Capabilities:
1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information.
2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses.
3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs.
4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices.
5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention.
6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.
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etsCouncil
etsCouncil offers a comprehensive end-to-end platform that partners with corporations to cultivate work environments rich in effective management cultures. Our goal is to elevate the quality of corporate environments, fostering collaboration between managers and employees to achieve remarkable success through seamlessly integrated advanced technologies. By equipping the HR and operational sectors of organizations with distinctive features powered by ZFT technology (Zero Fake employee Tolerance), etsCouncil allows managers and HR professionals to assess employee mindsets and predict engagement levels using scientific metrics, focusing on Talent Recognition and Skills Comparison. Furthermore, etsCouncil is adept at tackling any challenges by relying on employees’ high levels of confidence and easy accessibility, as it provides a specialized search tool that filters candidates based on precise criteria to identify talent according to their Talent score, skill score, and specific competencies. This innovative approach ensures that organizations can attract and retain the best talent available. Additionally, our platform continually evolves to meet the dynamic needs of the corporate landscape, reinforcing our commitment to excellence.
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Papierkram
When it comes to handling your documentation, whether you're drafting an offer, generating an invoice, creating an income statement (EÜR), notifying advance sales tax (UStVA), recording project hours, or establishing a digital document archive, everything can be accomplished using a single tool. The TimeTracker feature allows you to log working hours in real-time, seamlessly integrating project management with your accounting processes. Comprehensive reports such as BWA, cash flow analyses, and project summaries provide you with crucial insights whenever needed. You have the flexibility to customize all documents to align with your company's branding through letterhead and a CSS editor. An integrated customer management system (CRM) supports an unlimited number of contacts and classifications, ensuring efficient organization. The creation of UStVA and EÜR documents is simplified, allowing for instant generation with just a click. Furthermore, the UStVA can be effortlessly submitted to the Elster portal via an XML file, streamlining your tax reporting process. By utilizing this all-in-one tool, you enhance efficiency and accuracy in all your administrative tasks.
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