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Zinrelo Description

Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including
transactional, social, advocacy, engagement, behavioral, and emotional.

3 key differentiation that make Zinrelo a trusted brand among brands globally include its unique data analytics for contextual decision making, robust, secure, scalable technology platform form, and strategic consultations for continuous improvement.

Features:
Zinrelo loyalty rewards platform is loaded with features that are needed by mid to large businesses.

- 360 Degree Customer Engagement
- Built-in Referral Program
- Reward Tiers
- Powerful Marketing Promotions Engine
- Fully Customizable & Fully Brandable Member Dashboard
- Omni-Channel Program Implementation
- Flexible Rewards
- Automated Email Notifications
- Detailed Reports with Downloads
- 100 Currencies Supported Including USD, EUR
- Multi-language Support & lots more

Pricing

Pricing Information:
Zinrelo offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.

Integrations

API:
Yes, Zinrelo has an API

Reviews - 35 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Zinrelo
Year Founded:
2010
Headquarters:
United States
Website:
Update This Listing

Media

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Zinrelo Features and Options

Customer Loyalty Software

Zinrelo delivers a comprehensive, analytics-driven customer loyalty solution aimed at enhancing customer retention and maximizing lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and in-depth analytics, Zinrelo allows companies to develop tailored, omnichannel loyalty journeys that enhance customer interaction. The platform accommodates a variety of reward models, including those based on transactions, social engagement, behavior, and advocacy, enabling businesses to cultivate strong emotional bonds with their clientele. Additionally, Zinrelo integrates effortlessly with e-commerce systems, CRM platforms, and marketing automation software, simplifying the management and enhancement of loyalty initiatives. Concentrating on driving repeat purchases and improving customer satisfaction, Zinrelo equips businesses with the tools to create enduring relationships and promote sustainable growth.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Software

Zinrelo's Loyalty Management platform offers an all-encompassing solution tailored to enhance customer engagement and loyalty. It features a diverse array of customizable loyalty initiatives, such as points systems, rewards, and tiered programs, all designed to encourage repeat business and brand loyalty. Utilizing AI-powered analytics and insights, the platform personalizes customer experiences, allowing businesses to create targeted offers and incentives. Zinrelo effortlessly integrates with numerous e-commerce platforms, CRM systems, and marketing tools, providing a seamless experience for users. Furthermore, it enables omnichannel engagement, rewarding customer interactions across various online and offline platforms. This comprehensive solution is perfect for companies aiming to build enduring customer relationships, increase customer lifetime value, and drive revenue growth. With its detailed reporting and ROI analysis capabilities, Zinrelo empowers businesses to continuously refine their loyalty programs for optimal performance.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Referral Software

Zinrelo offers a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth strategies. This tool allows businesses to design and oversee referral programs that motivate existing customers to bring in new clients, thereby increasing brand awareness and driving growth. Users can effortlessly launch referral campaigns with tailored rewards, which incentivize customer participation and engagement within their networks. Zinrelo seamlessly integrates with various e-commerce platforms and monitors the entire referral process—from the moment a referral is made to the point of conversion—providing comprehensive analytics to enhance campaign effectiveness. The feature also includes support for multi-tier reward systems, allowing businesses to compensate both the referrer and the referred party. Furthermore, Zinrelo's referral tool comes equipped with fraud detection capabilities, safeguarding the program's integrity. Its intuitive interface simplifies the management and adjustment of campaigns, making it an excellent choice for organizations looking to expand their customer base.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Marketing Analytics Software

Zinrelo's Marketing Analytics platform equips companies with in-depth insights into consumer behavior, facilitating informed, data-backed decisions that enhance marketing strategies. It collects and analyzes information from various channels, delivering a holistic understanding of customer engagement, retention, and lifetime value. With its sophisticated segmentation features, Zinrelo enables businesses to create targeted campaigns that resonate with distinct audience segments, resulting in improved return on investment. The platform’s predictive analytics capabilities anticipate customer behavior, boosting the efficiency of marketing initiatives. Its user-friendly dashboards display essential metrics in real-time, allowing companies to monitor performance, adapt strategies, and optimize marketing effectiveness swiftly. By leveraging these analytics, organizations can gain clarity on what fosters customer loyalty and fine-tune their marketing approach to elevate both customer satisfaction and profitability. Zinrelo empowers businesses to remain competitive by providing the resources necessary for ongoing enhancement of their marketing efforts.

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Rewards and Incentives Software

Zinrelo presents a comprehensive rewards and incentives platform aimed at enhancing customer engagement, retention, and overall lifetime value. This platform accommodates various reward strategies, such as transactional incentives, engagement rewards, referral initiatives, and tiered programs, empowering businesses to develop a loyalty program that meets their specific requirements. Zinrelo allows companies to incentivize customers for multiple actions, including purchases, social media interactions, feedback submissions, and referrals, fostering a well-rounded and interactive experience. With its advanced analytics and segmentation capabilities, the platform facilitates targeted and personalized rewards campaigns that boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce solutions and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in brick-and-mortar locations. Its scalability makes it an ideal choice for businesses of any size, promoting ongoing growth through enhanced customer loyalty.

  • Name: Anonymous (Verified)
    Job Title: Intern
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zinrelo Loyalty for users

    Date: Apr 16 2020

    Summary: Loved the experience using Zinrelo Loyalty rewards platform. Easy to get profits and ready to recommend my fellow mates.

    Positive: The user experience is remarkable. One of the trusted platforms available in the market for users. Easy to get profits.

    Negative: Some improvements in the platform and some bug fixes will help the product to grow more and more.

    Read More...
  • Name: JOHN C.
    Job Title: Director of Marketing
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Build frequency and loyal customers!

    Date: Dec 22 2022

    Summary: We would recommend this system to any company interested in using loyalty to grow their brand! The support and interaction have been amazing!

    Positive: The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.

    Negative: Not much to complain about. It performs as promised.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast, Easy, Accessible Loyalty Progam

    Date: Jun 30 2022

    Summary: With a dedicated support contact, any issues or questions we have are resolved super quick. It was easy to add the module to our site with our branding, we couldn't be happier.

    Positive: Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.

    Negative: Some options aren't immediately apparent within the interface.

    Read More...
  • Name: Toni T.
    Job Title: Digital Marketing Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great loyalty program

    Date: Jun 17 2022

    Summary: We're pleased with how Zinrelo is working.

    Positive: Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.

    Negative: Nothing as such and we are very pleased with the overall experience we had so far.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zinrelo is awesome

    Date: Mar 24 2022

    Summary: My experience with Zinrelo has been wonderful. They have excellent customer support. I look forward to working with Zinrelo in the future.

    Positive: Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.

    Negative: I don't have any at this time. Everything is running smoothly.

    Read More...
  • Name: Natalie B.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use loyalty platform to create a highly optimized loyalty program

    Date: Mar 21 2022

    Summary: Superb! I highly recommend this product as the features and the support extended is very much appreciated.

    Positive: This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

    Negative: I don't think I have one right now as I am satisfied.

    Read More...
  • Name: Hunter B.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great features and a superb platform overall

    Date: Mar 10 2022

    Summary: Zinrelo is a great platform for sure and we would highly recommend to others as it works great without any hassles.

    Positive: Their features, the support they provide are the highlights for us. I think that has impacted the overall engagement and loyalty of our customers in a positive way.

    Negative: Nothing to mention as of now we are pretty pleased.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketplace Operations
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for engagement

    Date: Feb 22 2022

    Summary: We've had significant sign ups in the short period we've had it. Excited to see where we are after a full year.

    Positive: Having the ability to further engage our customers through referrals, special discounts, activities, rewards, and more.

    Negative: Difficult/long set up for certain integrations (Klaviyo specifically).

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Ecommerce Analyst
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Loyalty Program

    Date: Dec 22 2021

    Summary: This is the best loyalty platform with amazing UI and with great customer service team at a really great price point.

    Positive: User friendly, great customer service support at a great price point for a growing loyalty program.

    Negative: Would like more dashboards in the regular UI for more interactive experience.

    Read More...
  • Name: Dylan B.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Data-centric approach to loyalty

    Date: Nov 22 2021

    Summary: Opting for Zinrelo’s loyalty solution has been great. We can tweak the program as required to get the best possible results.

    Positive: Zinrelo suggested an optimized program which helped us improve a lot of our growth metrics. Kudos to their data science team for making this possible.

    Negative: Nothing to add. We are quite satisfied with the program.

    Read More...
  • Name: Taylor D.
    Job Title: Director of Operations
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: Nov 16 2021

    Summary: Overall this is great product for customer retention. Great communication with Zinrelo as well. Very happy with the results.

    Positive: I like how easy to use the platform is. It is definitely operator-friendly for my entire organization.

    Negative: I wish there was an explainer page and email template that is plug-and-play.

    Read More...
  • Name: Troy L.
    Job Title: Brands Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    User Friendly

    Date: Sep 28 2021

    Summary: Product is flexible for desktop users need to improve and come up with more features on the tablet app.

    Positive: User friendly and easy to setup. Good customer support. Easy to access the admin console. Availability of customizations.

    Negative: Multi language customization not available for Tablets and POS integration is limited.

    Read More...
  • Name: Leo V.
    Job Title: Program Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Comprehensive customer loyalty software

    Date: Sep 20 2021

    Summary: Superb experience! We were most impressed with how they helped us to meet a tight deadline for our program launch!

    Positive: They have great solutions and a very responsive support team. We have not faced any issues since the program launch.

    Negative: Nothing as of now. We are quite happy the way things are moving with Zinrelo.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketing Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The ultimate loyalty program solution

    Date: Jun 29 2021

    Summary: The white glove service with Zinrelo is what makes it stand out, as any questions we have go right to our own dedicated support manager. He responds quickly and always gets the problem solved for us.

    Positive: We love that Zinrelo is both a Loyalty Program software and Referral Program, as it makes our lives easier. Everything is customizable from the design to the various activities, tiers, and point ratios.

    Negative: None, any issues we have come across have been worked out swiftly by the support team.

    Read More...
  • Name: Dustin W.
    Job Title: Ecommerce Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Superb reporting module

    Date: Jun 26 2021

    Summary: Zinrelo has been a great to work with. We were able to navigate through the COVID pandemic with relative ease thanks to Zinrelo.

    Positive: The insights we get from Zinrelo has been amazing. It helps us understand loyalty trends better, which helps us plan our marketing efforts better.

    Negative: Minor issues but those were handled promptly. No complaints.

    Read More...
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