• Name: Aimee H.
    Job Title: HR Staff
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Contractor paperwork

    Date: Oct 16 2025

    Summary: Utilized ZenDocs to sign subcontractor contracts, no printing, no scanning. Just speedy digital signing.

    Positive: Signing and completing PDF contracts was flawless, with all the fields behaving correctly. The entire process was secure, quick, and unexpectedly easy from beginning to end.

    Negative: Perhaps have a dark mode option for doing late-night work.

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  • Name: Anthony G.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Saved a school project

    Date: Oct 16 2025

    Summary: Assembled group project submissions into a single neat file. Highly smooth experience otherwise. Just needed a clear all button when i got the order messed up once.

    Positive: Merging parts of projects into a single file was simple and convenient for saving time while submitting. All things remained organized, and formatting was still flawless.

    Negative: Having a "clear all" button would be useful when redoing

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  • Name: David K.
    Job Title: Management Liaison
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    handy for team docs

    Date: Oct 16 2025

    Summary: Coordinated a contract signing with my team using ZenDocs. all docs updated in real time. view notifications would make tracking progress smoother.

    Positive: it was simple and convenient to share signed PDFs with my team, and they could all view and read the documents without any problem whatsoever.

    Negative: it could use notifications when someone views for tracking.

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  • Name: Clark S.
    Job Title: Junior Sales Associate
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Decent PDF editor

    Date: Oct 15 2025

    Summary: Attempted editing a scanned worksheet and succeeded, but it took a minute to locate the correct button. A simple tip for new users would be appreciated.

    Positive: Editing was good, although the interface could be made clearer in places. A few labels and icons weren't made clear immediately, although generally everything worked neatly once I'd got familiar with it.

    Negative: New users could perhaps be helped faster by a small tutorial popup explaining key features straight away.

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  • Name: Emily A.
    Job Title: Bookkeeper
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sleek PDF tools

    Date: Oct 15 2025

    Summary: I edit and combine documents of clients on a regular basis. ZenDocs feels trustworthy and saves me time. Shortcuts would be icing on the cake.

    Positive: The interface is crisp and tools react swiftly, making everything seamless, hassle-free, and efficient overall.

    Negative: Keyboard shortcuts would also make it smoother and faster to use overall.

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  • Name: Troy D.
    Job Title: Sales Team Leader
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Combined receipts

    Date: Oct 15 2025

    Summary: We scanned several receipts on a work trip and consolidated them into one document. ZenDocs processed it easily. Bulk renaming would be even quicker next time.

    Positive: It was easy to combine several receipt scans. It processed quickly and neatly combined everything into one document.

    Negative: A bulk rename feature would be useful for files.

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  • Name: Daniel H.
    Job Title: Photographer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Compress and send

    Date: Oct 15 2025

    Summary: Compressed a 20mb portfolio to mail to a recruiter. quality remained superb. a compression slider would provide more control.

    Positive: Compression tool made my file size decrease significantly without sacrificing quality. Worked quickly and made uploading much easier.

    Negative: Would prefer percentage-based slider for strength of compression to tailor how much each file is compressed.

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  • Name: Charles H.
    Job Title: Junior Consultant
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Resume fixes fast

    Date: Oct 15 2025

    Summary: I had to adjust my resume just before sending. it performed flawlessly and exported cleanly. would only like a small "saved" message to verify changes.

    Positive: I enjoyed how the instant edit worked for making a change in seconds. It was very time-saving and made small adjustments easy.

    Negative: It'd be great to have an indicator for auto-save. The system is smooth, but noticing that notification would bring reassurance while editing.

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  • Name: Philip I.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Splitting and merging works well

    Date: Dec 04 2025

    Summary: I split a textbook into chapter PDFs, then combined the selected sections into a study pack. Everything worked as it should, though a quick page count preview would have reassured me that all was well.

    Positive: The splitting and merging of PDF sections were extremely fast and accurate, maintaining formatting and text clarity. Its interface is very easy to follow.

    Negative: Could use a small visual indicator for total pages selected when splitting; helps prevent accidental omission of pages in large files.

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  • Name: Yara F.
    Job Title: Graphic Designer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useful conversion but clean-up required

    Date: Dec 02 2025

    Summary: I converted the brochure pages to PNGs for a quick social post and found the resolution options solid. There was a tiny layout shift on a few pages that required manual correction-so a larger preview step before the final export would have avoided a follow-up edit. Functionally strong; small preview enhancement suggested.

    Positive: Converting PDFs to images created clean PNGs suitable for sharing; however, when the source had a lot of small embedded fonts, some lines shifted slightly in a few exports. Most files handled well with this tool and gave clear quality settings.

    Negative: A preview of converted pages with zoom would avoid surprises when fonts or line breaks shift; this is a mild addition that reduces last-minute fixes for sensitive documents.

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  • Name: Joshua D.
    Job Title: Research Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Accurate OCR, but little hiccups.

    Date: Nov 27 2025

    Summary: I scanned a stack of meeting handouts and ran OCR to make them searchable. For typed pages, the results were excellent, and it significantly expedited searching. Some handwritten annotations weren't captured reliably, which made a quick manual check necessary. Overall, a strong OCR tool for printed material with a small caveat about handwriting capture.

    Positive: In general, it accurately identified printed text and converted it to a searchable PDF quickly. Multi-page OCR batches worked well and preserved document structure.

    Negative: Handwritten notes were less consistent-a gentle reminder about handwriting limits upfront would be useful. Also, a preview step for OCR results before finalizing would reduce the occasional small text errors.

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  • Name: Peter L.
    Job Title: Team leader
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simplified permit applications

    Date: Nov 21 2025

    Summary: This converted the three-to-four-day process of printing, handwriting, and scanning into a one-hour job. The forms looked far more professional compared to those that we used to prepare with our handwriting, and we received the approvals sooner than expected. A truly useful service in case of heavy paperwork.

    Positive: Our small business needed to file a stack of forms for a local permit. I used the fillable forms feature to complete everything digitally, then the e-signature for partners to sign off. It created a clean, official-looking submission package that we could e-mail directly.

    Negative: Clicking to select the text field in the form filler can be a little sensitive at times, but it works out fine once you are typing. That is just a minor UI quirk that I got used to after a few forms.

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  • Name: Lynn D.
    Job Title: Procurement Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for quick edits

    Date: Nov 17 2025

    Summary: I needed to mark up a project plan PDF and send it back to a colleague. ZenDocs let me do it directly in the browser without creating a new file version. It's a lightweight solution for collaborative editing when you don't need full Acrobat functionality.

    Positive: The annotation tools meet most of my requirements when adding comments, highlighting texts, and drawing basic shapes. I use this while giving feedback on draft documents coming from my team.

    Negative: The color palette for the highlighter and drawing tools is a bit limited. I would love to have a custom color picker in order to match our brand colors for more formal review cycles, but for internal notes, it's fine.

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  • Name: Dawn P.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    excellent for students

    Date: Nov 14 2025

    Summary: Being a student, I am continually working with digital articles and book chapters. This platform comprises all the basic PDF editing tools that I essentially use, free of cost. It has now become my go-to for maintaining my reading materials without having to download or learn about some complicated software.

    Positive: Split PDF is a lifesaver when it comes to coursework, where you have to take out one chapter from a very big PDF textbook. It is easy to do without using complicated software. The rotate and delete page functions are equally simple and effective for cleaning up scanned documents.

    Negative: A few more visual guides or tooltips on the website would be helpful to a first-time user. All functions are there, but it took me a moment to find the split tool; it was under 'organize pages'.

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  • Name: Shea B.
    Job Title: Product manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Solid PDF to Word conversion.

    Date: Nov 13 2025

    Summary: I had a client's PDF that required heavy revisions in text. Instead of retyping, I used ZenDocs to convert it. The resulting .docx file was about 95% perfect, saving me at least an hour of manual reformatting work. A reliable tool for this particular job.

    Positive: The conversion from PDF to an editable Word document was remarkably accurate. It preserved complex formatting, tables, and even footnotes from a technical whitepaper I needed to update. This is a huge step up from other online converters that mangle the layout.

    Negative: The download speed for the converted file felt somewhat slower compared to other tools on the site; still, though, within reasonable time. It's a minor point, but noticeable when you're in a hurry.

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