CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals.
CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists.
CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.
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CustomViewbook
CustomViewbook empowers admissions teams by offering tailored content that captivates prospective students right from the beginning. In just a minute, interested individuals can transform into qualified inquiries by crafting a digital viewbook that aligns with their specific needs and interests, while simultaneously supplying you with essential data for student recruitment. By integrating with your CRM, CustomViewbook enhances engagement during pivotal moments in the admissions journey, starting from initial inquiries all the way through to enrollment. Our platform is built with content adaptability in mind, enabling you to tackle current issues and promptly update information as program details evolve. With a focus on engaging and rich content, students and their families can easily delve into aspects that are pertinent to their academic pursuits and campus life, exploring available support services and gearing up to take crucial steps in their admissions process. Ultimately, CustomViewbook not only streamlines communication but also fosters a deeper connection between prospective students and the institutions they are considering.
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Havana
Havana serves as an AI-driven platform for student recruitment, enabling educational institutions to enhance their enrollment rates by effectively engaging with prospective students. The tool offers around-the-clock, realistic, and multilingual communication via calls, texts, and emails, ensuring that no potential lead is overlooked. It also revitalizes inactive CRM leads and assesses prospects, allowing human advisors to concentrate solely on the most promising students, which boosts overall efficiency and alleviates staff burnout. Tailored for admissions directors, enrollment vice presidents, and managers focused on international recruitment, it empowers teams to expand their outreach efforts without the need to hire additional personnel. By seamlessly integrating with current CRM systems, Havana not only improves the productivity of recruiters but also aids institutions in achieving their ambitious enrollment targets. Ultimately, Havana transforms the recruitment landscape, making it easier for educational organizations to connect with and attract the right candidates.
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