Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
Learn more
Hermes Agent
Hermes Agent by Nous Research is an open-source autonomous AI system designed to function as a persistent, self-improving digital assistant. Unlike traditional AI tools, it runs locally on your server, allowing it to retain memory and learn from ongoing interactions over time. The agent integrates with multiple communication platforms, including Slack, Discord, Telegram, and WhatsApp, enabling seamless cross-platform usage. Hermes supports automation through natural language scheduling, allowing users to set up recurring tasks such as reports, backups, and updates. It can execute complex workflows by delegating tasks to subagents that operate in parallel environments. The platform includes advanced capabilities like web browsing, search, code execution, and multimedia processing. It also offers secure sandboxing options across multiple environments, including Docker and local systems. Hermes can be configured to use different AI models or APIs, giving users flexibility in deployment. Its command-line interface provides a powerful and customizable interaction experience. Overall, Hermes Agent delivers a scalable, adaptable, and intelligent solution for automation and task management.
Learn more
Muse
Meta Muse is a personal AI agent built to help users complete everyday tasks rather than only answer questions in a chat interface. The service operates through a persistent secure virtual machine equipped with its own browser so it can navigate websites and carry out online workflows. Muse can help with activities such as scheduling appointments, completing forms, interacting with customer service, and making arrangements on the user’s behalf. Users can communicate with the agent through the Muse app or directly in WhatsApp using a conversational messaging interface. The agent can connect with services such as email, calendars, Instagram, and other frequently used applications to work across a broader set of personal tasks. Muse can turn goals into action plans, track progress, and proactively suggest additional steps based on what the user is trying to accomplish. For consequential actions such as sending emails or completing purchases, the system can request approval before proceeding and provides an audit trail of agent activity. Login credentials are stored in a secure credential system that the agent itself cannot read, while checkout workflows can use one-time card numbers so the user’s primary payment information is not exposed. Muse is designed for people who want an AI agent that can actively execute tasks, coordinate across apps, and continue working toward goals with user oversight.
Learn more
