Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Gemini Enterprise Agent Platform is Google Cloud’s next-generation system for designing and managing advanced AI agents across the enterprise. Built as the successor to Vertex AI, it unifies model selection, development, and deployment into a single scalable environment. The platform supports a vast ecosystem of over 200 AI models, including Google’s latest Gemini innovations and popular third-party models. It offers flexible development tools like Agent Studio for visual workflows and the Agent Development Kit for deeper customization. Businesses can deploy agents that operate continuously, maintain long-term memory, and handle multi-step processes with high efficiency. Security and governance are central, with features such as agent identity verification, centralized registries, and controlled access through gateways. The platform also enables seamless integration with enterprise systems, allowing agents to interact with data, applications, and workflows securely. Advanced monitoring tools provide real-time insights into agent behavior and performance. Optimization features help refine agent logic and improve accuracy over time. By combining automation, intelligence, and governance, the platform helps organizations transition to autonomous, AI-driven operations. It ultimately supports faster innovation while maintaining enterprise-grade reliability and control.
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Swarm
Swarm is an innovative educational framework created by OpenAI that aims to investigate the orchestration of lightweight, ergonomic multi-agent systems. Its design prioritizes scalability and customization, making it ideal for environments where numerous independent tasks and instructions are difficult to encapsulate within a single prompt. Operating solely on the client side, Swarm, like the Chat Completions API it leverages, maintains a stateless design, which enables the development of scalable and practical solutions without a significant learning curve. Unlike the assistants found in the assistants API, Swarm agents, despite their similar naming for ease of use, function independently and have no connection to those assistants. The framework provides various examples that cover essential concepts such as setup, function execution, handoffs, and context variables, as well as more intricate applications, including a multi-agent configuration specifically designed to manage diverse customer service inquiries within the airline industry. This versatility allows users to harness the potential of multi-agent interactions in various contexts effectively.
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OpenAGI
OpenAGI provides a modern framework for building intelligent agents that behave more like autonomous digital workers rather than simple prompt-driven LLM tools. Unlike standard AI apps that only retrieve or summarize information, OpenAGI agents can plan ahead, make decisions, reflect on their work, and perform actions independently. The system is built to support specialized agent development across domains ranging from personalized education to automated financial analysis, medical assistance, and software engineering. Its architecture is intentionally flexible, enabling developers to orchestrate multi-agent collaboration in sequential, parallel, or adaptive workflows. OpenAGI also introduces streamlined configuration processes to eliminate infinite loops and design bottlenecks commonly seen in other agent frameworks. Both auto-generated and fully manual configuration options are available, giving developers the freedom to build quickly or fine-tune every detail. As the platform evolves, OpenAGI aims to support deeper memory, improved planning skills, and stronger self-improvement abilities in agents. The vision is to empower developers everywhere to create agents that learn continuously and handle increasingly complex real-world tasks.
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