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Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

Caring truly pays off. Explore the financial engagement platform in healthcare that ensures patient satisfaction while promoting business wellness. We handle comprehensive billing processes, allowing you to focus on patient care. By merging expertise from healthcare, technology, and design, we deliver a smooth financial experience for each patient. From the initial registration before appointments to the final billing after visits, we customize the care journey to facilitate easy payment options. Experience advanced personalization as we customize patient interactions and communications to enhance payment likelihood. Our user-centric design prioritizes the patient experience, resulting in an intuitive interface and clear billing processes. Our reliable implementation seamlessly integrates with your existing workflows, requiring minimal effort on your part while catering to your specific needs. Additionally, we provide real-time insights, offering complete visibility into your revenue cycle along with actionable analytics that inform your performance. With our platform, financial engagement becomes not just efficient but also a key driver of patient loyalty.

Transforming the entire healthcare experience through digital patient engagement, Get Well has over two decades of expertise in fostering personalized care. By merging the art of communication with scientific insights, we offer innovative technology that assists patients throughout their healthcare journey. Our tools ensure that patients receive crucial information precisely when they need it, which not only enhances health outcomes but also promotes a fairer healthcare system for everyone involved. Get Well is dedicated to engaging contemporary healthcare consumers by providing tailored support during each phase of their care journey. Furthermore, our digital engagement solutions are designed to deliver timely and relevant information, always considering the unique requirements of each patient. This commitment to personalization ultimately fosters a deeper connection between patients and their healthcare providers, ensuring that each individual's experience is both informative and supportive.

Utilizing Quincy's digital patient engagement platform can effectively connect in-person care with virtual services, enhancing the overall success of a contemporary medical practice. This platform features a range of tools, including healthcare chatbots, virtual consultations, and secure messaging, which not only alleviate the workload for staff but also greatly enhance the experience for patients. By implementing these intuitive tools, managers and staff can significantly reduce staff burnout by delegating repetitive tasks. Additionally, practices can witness tangible improvements within the first month of implementation, all without needing external IT support. Quincy also supports the growth of healthcare practices, ensuring they can scale sustainably alongside their patient population. Furthermore, it fosters increased patient loyalty by promoting education and engagement, ultimately minimizing no-show rates and bridging gaps in ongoing care. If you're eager to enhance the efficiency of your practice and elevate the patient experience, reach out to QliqSOFT today to discover more about our innovative virtual healthcare solutions. Our team is ready to assist you in transforming your practice.

At Tendo, we are developing an innovative digital engagement platform and applications designed to create seamless connections among patients, clinicians, and caregivers throughout the entire care journey, transforming "what if" into "we can." By rethinking the possibilities within healthcare, Tendo positions itself as a software firm dedicated to providing outstanding healthcare experiences, improving clinical outcomes, and enhancing efficiency for all stakeholders involved. In our effort to bring cohesion to the fragmented and complex healthcare environment, we recognize a significant opportunity to foster a healthier, interconnected world where the processes of seeking, providing, and managing care are effortless. Leveraging decades of experience across software development, healthcare, and related sectors, Tendo adopts a distinctive approach. Our applications integrate robust enterprise-level workflows, extensive application capabilities, and user-friendly consumer experiences. Furthermore, we are constructing a cloud-native platform that is not only open and scalable but also highly customizable, ensuring adaptability to the diverse needs of the healthcare ecosystem. Ultimately, our vision is to empower every individual involved in the care continuum to thrive in a more integrated healthcare landscape.

bluePatient is an exceptional solution developed by blueBriX aimed at improving patient engagement and facilitating communication in healthcare environments. This intuitive platform enables patients to take charge of their health journeys by offering tailored educational materials, appointment notifications, and secure messaging options. Consequently, patients remain well-informed and maintain a connection with their healthcare teams. By utilizing bluePatient, healthcare providers can enhance their relationships with patients, which ultimately results in increased satisfaction, better health outcomes, and a more efficient care delivery process. Furthermore, the platform's comprehensive features promote a collaborative approach to healthcare, benefiting both patients and providers alike.

FollowMyHealth® is an innovative, mobile-centric patient engagement platform designed for healthcare providers, hospitals, and health systems that aim to enhance the health of their patient populations and improve care quality. Catering to both outpatient and inpatient settings, FollowMyHealth offers a customizable engagement solution that empowers organizations to navigate the changing landscape of healthcare by transforming the way clinicians connect with their patients. We believe the key to effective engagement in both ambulatory and hospital settings lies in fostering an environment where patients can take an active role in their own care using the devices they are familiar with. With Veradigm technology, we facilitate timely and meaningful conversations, ensuring that patients are not just passive recipients but integral participants in their healthcare journey. Our clients are equipped with comprehensive tools that provide personalized content throughout every step of the care continuum, delivered precisely when it's needed, thereby enhancing the overall patient experience. By prioritizing patient involvement, we aim to create a more collaborative healthcare environment that benefits everyone involved.

Prodoc AI is an AI-driven platform that transforms patient communication and engagement for healthcare providers. Offering automated, human-like interactions through chatbots and voice agents, Prodoc AI ensures 24/7 support for patients, from appointment bookings to post-consultation follow-ups. The platform integrates with existing healthcare systems, such as EHRs and patient portals, reducing operational complexity while improving patient experience. Prodoc AI's multilingual capabilities and automated workflows help increase self-service adoption, boost productivity, and enhance patient satisfaction across healthcare facilities.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Digital patient experiences are enhanced to connect with individuals during their most crucial moments. By offering tailored solutions that resonate with each patient’s unique needs and providing essential support, the aim is to foster personal engagement that aids patients throughout their treatment journey. It is vital to maintain transparency and guidance during what can be an overwhelming process. Through an integrated platform, digital connectivity ensures real-time support, keeping every patient’s care network aligned throughout their treatment experience. Patients benefit from comprehensive treatment management that combines cutting-edge technology with expert knowledge. Data-driven insights fuel an innovative digital platform that promotes human engagement, ultimately delivering a holistic care experience. Our digital solution addresses a significant need by educating, reminding, and coaching both patients and caregivers at every step of the treatment journey. Additionally, JITI technology takes a proactive approach by intervening with patients to enhance their engagement and support. By prioritizing these elements, we aim to improve overall patient satisfaction and outcomes during challenging times.

C3LX – The Next Evolution in Patient Engagement. Enhance patient engagement, access, and outcomes. Your practice can reach new heights. Establish a strong relationship with your trusted care team. Together, we can achieve our short- and long-term health goals. Live your best life. Advance patient-centered healthcare and reach the Quadruple Aim. Let's transform healthcare together.

Implement automated reminders for appointments, preparation for procedures, and screening inquiries in the preferred language and format of each patient, ensuring you connect with everyone effectively. Demonstrate attentiveness to individual patient needs by incorporating their likes, such as food choices and preferred visitors, through intentional digital interactions. After discharge, take the initiative to reach out to patients via phone or text with tailored messages to verify compliance with their care plans and handle any concerns proactively, which helps facilitate smoother transitions in their care. While providing compassionate, patient-focused healthcare is essential, it can also strain your staff and impact their well-being, particularly in challenging times. Explore innovative strategies to engage your staff more meaningfully, promoting both patient health and staff satisfaction. With hospital administrators facing mounting pressure to enhance revenue and ensure patient retention, it is crucial to discover how a unified, modern patient engagement platform can help reduce costs and foster sustainable growth. By leveraging technology effectively, healthcare providers can not only improve patient outcomes but also enhance the overall experience for both patients and staff alike.

Sargas Pharmaceutical Adherence and Compliance (SPAC) International has created an innovative Chronic Care Management Cloud® platform (CCM), alongside its Drug Adherence®, Medication Therapy Monitoring® (MTM), and Mobile Oncology Medication Therapy Monitoring® technologies, to ensure continuous engagement between physicians and patients from the outset of treatment throughout the entire process. This collaborative treatment management strategy not only helps patients maximize their health benefits and achieve optimal outcomes but also contributes to lowering healthcare costs for the system as a whole. Additionally, SPAC offers HIPAA Compliant and certified Chronic Care Management Physician, Patient, and Pharmacy Portals® that facilitate the real-time exchange of essential patient health information among various healthcare providers, ensuring a seamless flow of information critical for effective treatment. Such advancements in technology greatly enhance the overall quality of care delivered to patients.

Enhance your patients' care experiences with an innovative, user-friendly solution that they will readily accept. Nowadays, patients anticipate their healthcare experiences to mirror the convenience and simplicity found in other areas of life, desiring accessibility and affordability. By providing each individual with an enjoyable and unforgettable encounter, you can meet their expectations for healthcare interaction on their own terms through features like online scheduling, virtual visits, financial options, and loyalty programs. We have consistently offered the most comprehensive patient portal tailored for health systems, medical practices, and EHR vendors, and we've now elevated this offering by merging our award-winning patient engagement platform with a consumer-focused experience and features. You really need to see it to appreciate its full potential. Effective patient engagement recognizes the individuality of each person, acknowledging that everyone has their preferred ways of participating in their healthcare journey. Your engagement portal serves as the digital gateway, welcoming patients and providing them with the personalized care they deserve. This new level of engagement not only fosters satisfaction but also builds lasting relationships with patients, ultimately enhancing their overall healthcare experience.

KeyReply’s conversational agent serves as a groundbreaking orchestrator for patient engagement, acting as a personal guide throughout the healthcare experience. Patients utilizing this innovative tool report enhanced satisfaction, increased involvement, and a stronger loyalty to their healthcare providers. There is no longer a need to compromise between scaling operations and reducing expenses, as our clients experience an impressive 17% decrease in costs while simultaneously expanding their service capacity. To ensure that your investments are resilient for the future, it's essential to place a patient engagement orchestrator at the core of your digital transformation efforts, and KeyReply is at the forefront of this movement. Consider the potential consequences if the conversational AI partner you rely on declines to implement a crucial workflow or feature; what if they face financial difficulties that lead to soaring prices or, even more alarmingly, a complete shutdown? The stability of your patient engagement strategy hinges on choosing a reliable partner that can adapt to your evolving needs.

Minimize no-show occurrences and enhance adherence to care plans through the use of in-app forms, timely reminders, transportation assistance, supply ordering, and care plan monitoring. Facilitate collaborative decision-making by ensuring secure information exchange and virtual communication among patients, caregivers, and various healthcare providers. Utilize insights gleaned from comprehensive patient profiles to design individualized patient journeys that actively involve patients in their healthcare. Equip patients with the tools they need to manage their health effectively. MazikCare offers a suite of healthcare-focused business solutions that optimizes business operations throughout the care continuum, allowing healthcare teams to dedicate more time to patient treatment. By consolidating and streamlining each patient record, MazikCare reduces vendor complexity and enables care providers to conserve time and resources efficiently. Reach out to us today to schedule a demo and discover how MazikCare’s healthcare cloud platform can transform your organization’s operations for the better. Our dedicated team is eager to assist you in elevating your patient care experience.

Vital is a digital health company that utilizes artificial intelligence to significantly improve the experiences of patients during their visits to emergency departments and throughout their hospital stays. By harnessing sophisticated AI technology, Vital simplifies intricate health record data and presents it through intuitive, personalized interfaces that engage patients without requiring any downloads or passwords. Their cutting-edge offerings, which include tools like ERAdvisor and CareAdvisor, deliver real-time updates, clarify test results in layman's terms, and provide customized support throughout the entire healthcare process. Furthermore, the Doctor-to-Patient Translator developed by Vital translates complex medical terminology into clear, easily understandable language, enabling patients to gain a better grasp of their health information. With a trusted partnership with over 100 hospitals, Vital is committed to enhancing patient satisfaction, fostering growth and loyalty, achieving improved clinical outcomes, and alleviating the workload for healthcare teams, thereby transforming the overall healthcare experience. Through these innovations, Vital is paving the way for a more informed and empowered patient population.

WellWink is an innovative cloud-based platform aimed at improving patient engagement and care management by fostering better communication between healthcare providers and patients that extends beyond typical in-person appointments. This system boasts a broad array of features such as online medical scheduling, appointment notifications, telehealth functionalities, marketing via email and SMS, reputation management tools, chronic care management, and remote patient monitoring capabilities. By integrating smoothly with both practice management and electronic health record systems, WellWink promotes real-time data sharing, which enhances administrative processes and boosts patient involvement. Healthcare professionals can customize their email marketing campaigns, distribute newsletters, and incorporate appointment widgets directly on their websites, which facilitates effective communication and encourages patient engagement. Additionally, the platform streamlines the process of automated review requests and feedback collection, significantly aiding in both reputation management and improvement of service quality while allowing healthcare providers to focus more on patient care. Ultimately, WellWink empowers medical practices to enhance their operational efficiency and strengthen their relationships with patients.

Enhance and oversee your primary care practice with Anytime, which offers satisfaction and value that promote the efficient use of healthcare resources, allowing physicians to concentrate on patient care while reducing overall ownership costs. Recognizing that each practice has a distinct patient journey, our solutions are adaptable to meet the unique requirements of your business. Experience a comprehensive cloud-based EHR system designed to manage patient records seamlessly from any device, tailored for any specialty. Our system includes configurable medical histories and encounter notes to suit your operational needs. With features such as machine learning recommendations and customizable note templates, documentation becomes quicker and more efficient. Additional offerings include electronic prescription capabilities, reminders via email, SMS, and WhatsApp to minimize no-shows, Google Calendar integration, a self-service patient web portal, and options for scheduling both in-person and tele-consultations. Furthermore, take charge of your billing and inventory management, allowing you to operate your practice with the professionalism and precision of a well-run business.

Datos Health’s open platform merges monitoring, care, and engagement, to seamlessly deliver hybrid care across any acuity level or use case. Clinicians can quickly implement and customize any program, choose the devices that fit their workflow, and integrate with any EMR. Workflows can easily be adjusted to their protocols in our Design Studio by creating remote care programs from scratch or by leveraging existing protocols from leading healthcare organizations. These workflows are instantly translated into patient CareApps that collect biometrics and PROMs, provide self-care guidance and curated content, send escalation alerts to the care team, and facilitate virtual visits. Workflow automation is now easier than ever for both patients and clinicians.

Steer Health stands out as the sole platform that oversees the entire journey of patient experiences, from initial acquisition to long-term loyalty. It offers tailored communication that meets patient needs while streamlining your operations. Every interaction is designed to evoke a warm, personalized touch, ensuring a comforting experience at any hour. Seamlessly integrate marketing, growth strategies, access, operational efficiency, clinical care, and financial systems to effectively attract, support, and retain patients. With the help of always-on conversational AI, including voice capabilities, chatbots, smart triages, referral automation, and harmonized workflows across emergency, outpatient, and hospital settings, you can achieve 2-3 times more bookings. Steer alleviates your team’s burden by taking on significant tasks for your practice. Our AI-driven platform enhances patient experiences while automating routine processes like eligibility verifications, referrals, payments, and intake procedures. Collaboration is made easy with integrated shared inboxes, allowing for smooth teamwork even among remote members. This comprehensive approach not only improves operational efficiency but also fosters a more engaged patient community.

ThoroughCare is an all-encompassing care coordination software platform that aims to improve the delivery of care across numerous healthcare sectors, such as chronic care management, remote patient monitoring, behavioral health integration, transitional care management, annual wellness assessments, and advance care planning. This platform empowers healthcare providers to fulfill all service criteria, utilize evidence-based practices, and generate additional revenue while effectively addressing care gaps. By implementing a robust care management strategy, ThoroughCare meticulously monitors quality and performance metrics, consolidates data from various clinical locations to assess patient engagement and outcomes, and generates reports on risk stratification, claims, missed revenue opportunities, encounters, and call performance. The analytics feature of ThoroughCare equips decision-makers with visual insights into operational, financial, and patient data, thus facilitating informed choices. Additionally, the platform seamlessly integrates with electronic health records (EHRs), health information exchanges (HIEs), and remote monitoring technologies, ensuring a holistic approach to patient care. This interconnectedness not only streamlines workflows but also enhances the overall efficiency of healthcare delivery systems.

Lower expenses and enhance patient results with the comprehensive MedBridge Digital Patient Engagement Suite. Streamline triage and maximize care delivery to effectively oversee your patient population while minimizing treatment costs. Increase healthcare accessibility by utilizing virtual triage and patient assessments. Optimize patient management through virtual consultations. Promote favorable long-term outcomes by engaging patients post-discharge. Oversee your patients' treatment strategies throughout their entire care journey, ensuring continuity and effectiveness. This integrated approach not only simplifies processes but also fosters better communication between healthcare providers and patients.

Ecover was created to enhance the patient journey from the initial intake all the way through recovery. Our platform facilitates seamless communication, offers innovative aftercare tools, and includes helpful reminders among other features. It also features a real-time chat option for patients to consult with their doctors, ensuring they can get immediate answers to their questions. The platform is designed with custom branding in mind, maximizing visibility and recognition. Additionally, it provides a comprehensive library of videos for pre, intra, and post-operative education, along with alerts for virtual healthcare services. Personalized reminders ensure that patients stay informed and engaged throughout their care process. Founded by a group of medical professionals, technology experts, and mobile healthcare strategists, Ecover boasts over a decade of diverse experience in patient care, covering everything from general health to elective plastic surgery. As a trailblazer in the patient care sector within a tech-driven environment, we aim to deliver a multi-dimensional experience that meets the evolving needs of every patient. Ecover embodies the philosophy that the journey through pre, intra, and post-operative phases should be enriched by digital support and easy access to communication and information. Our commitment to patient satisfaction drives us to continually innovate and improve our services.

SPARK® enhances your service offerings by providing complimentary WiFi, entertainment, and engagement solutions, all aimed at delivering an exceptional customer experience. Our diverse range of solutions specifically caters to the healthcare industry. Whether your goal is to boost patient satisfaction and wellbeing, empower patients in managing their healthcare experiences, or enhance operational efficiencies, be sure to explore our Healthcare Solution Finder. The managed service from WiFi SPARK assists businesses in crafting a tailored user experience while maximizing the customer journey. You have the flexibility to shape your user experience, from the registration and login processes to optimizing the journey with various content filtering and reporting options. Additionally, the service is supported by robust infrastructure and equipment, offering multiple choices to meet your needs. With these innovative solutions, your organization can significantly improve the overall experience of both patients and staff alike.

SKEDULE.[CARE] offers comprehensive solutions designed to enhance practice growth by focusing on patient attraction, management, retention, and engagement. This platform features a user-friendly Online Appointment Scheduling system, which can be set up in under five minutes, as well as an upcoming Engagement module. Additionally, the All-in-One Practice Growth Solution enhances online visibility through website creation, mobile application development, and effective digital marketing strategies. Practices that aim to succeed will prioritize delivering exceptional value to each patient while providing tools that facilitate seamless engagement, both online and in-person. Regularly sending newsletters and email campaigns not only fosters better relationships with patients but also boosts visibility and attracts new clients, contributing to the overall success of the practice. Ultimately, a proactive approach to communication and engagement is key to standing out in a competitive market.

At Orca Health, we are revolutionizing the healthcare experience to ensure that high-quality care is available and supported for every patient. By choosing Orca Health, you can surpass expectations and achieve improved health outcomes. Our platform offers a carefully selected range of top-tier products, complemented by digital tools that aim to enhance patient education, engagement, and overall experience. With Orca’s multi-sensory educational content, patients gain a deeper understanding and develop greater confidence in their care. We employ original, animated, and interactive materials to effectively inform and engage patients throughout their care and recovery journey. Through our Care Pathways, you can consistently equip your patients with resources that promote significant engagement and an enriched experience. Furthermore, our digital solution fosters better comprehension and communication across the entire care ecosystem. As a result, your patients will feel informed, supported, and connected, while you maintain insight into their understanding, compliance, and satisfaction levels, ultimately contributing to a more cohesive healthcare environment.

Remedico is a Patient Relationship Management software for dental clinics. It was designed to redefine the future dental care and clinic operations. Key Features Smart Appointments™: A scheduling system that optimizes clinic workflow. HyperRealistic™ 3D Dental Chart: Detailed, interactive patient charting. Treatment Case and Plan Management: Tailored to individual patient needs. Patient Flow™: Improves patient experience by streamlining the patient journey. Set a reminder for observation on any patient or treatment case Retention Booster™: AI enhanced communication tools to increase patient retention. Patient Quiz: Easily gather patient's personal information and medical information Dentaverse™: Revolutionary VR app for vivid treatment visualization. Remedico helps clinics embrace an integrated future, where patient care, clinic efficiency, and growth are all seamlessly integrated.

The Patient Pathway App serves as a comprehensive solution for healthcare organizations, enhancing the patient journey, care pathways, and overall patient experience. Designed to deliver vital information directly to patients, the app improves brand reputation and enables individuals to monitor their progress at a lower cost. It features a robust management console, an adaptable timeline, and options for custom branding, allowing healthcare providers to tailor the experience. The platform also focuses on educating and engaging patients, building their confidence, and promoting health initiatives effectively. By raising awareness of crucial health topics such as drug addiction and diabetes management, the app encourages proactive lifestyle choices. Additionally, it offers tools that empower patients to provide feedback through surveys and inquiries, ensuring continuous service improvement. With instant access to essential information, patient demands can be significantly reduced, ultimately facilitating a higher quality of care and improved service delivery. This innovative approach not only enhances patient satisfaction but also supports healthcare providers in fostering healthier communities.

PatientBond transforms the way patients engage with healthcare providers through its innovative psychographic segmentation model and digital communication strategies, which effectively encourage positive healthcare consumer behaviors. By tailoring emails, SMS messages, Interactive Voice Response, and in-app or portal communications according to the individual patient's motivations and preferred communication styles, PatientBond ensures a personalized experience. It can function independently or enhance existing CRM, EMR, and practice management systems, providing flexibility to organizations. Furthermore, PatientBond enables clients to boost both business and clinical outcomes by expanding market share, improving health results, and accelerating patient payment collections. This platform stands out as the optimal solution for enhancing any patient engagement strategy, effectively leveraging a distinctive blend of proprietary healthcare consumer psychographics and tailored digital engagement workflows. Ultimately, PatientBond not only facilitates better communication but also fosters stronger patient-provider relationships, leading to overall improvements in the healthcare experience.

The integration of technology is essential for enhancing patient safety, engagement, and effective care planning. This necessity led to the creation of MyCareboard, which offers adaptable configurations through a wide range of Visual and Interactive CareQs tailored to optimize workflow and elevate the patient experience. By utilizing our Visual and Interactive CareQs, healthcare providers can enjoy greater flexibility in managing patient care. With 23 distinct CareQs available, we foster improved communication among patients, doctors, and families. These tools, ranging from educational resources to meal selection, are specifically designed to enhance the quality of care that patients receive and equip healthcare professionals with vital information. The result is a reduction in readmission rates and an increase in HCAHPS scores, which reflects patient satisfaction. Each CareQ is engineered to be both flexible and responsive, ensuring that it contributes positively to the experiences of both patients and healthcare providers, ultimately leading to a more effective healthcare environment. Thus, MyCareboard stands as a transformative solution in the realm of patient care.

Eliminating surprise billing while enhancing cash flow can be achieved through a financial approach that truly aligns with patient needs. By revolutionizing patient engagement with the support of artificial intelligence, the system personalizes the payment experience by leveraging unique billing data, understanding patient preferences, and assessing their likelihood to pay. This allows staff to concentrate their efforts on patients who are more inclined to settle their bills. Acknowledging that each patient’s situation varies, the billing cycle is also customized accordingly. The process quickly confirms current insurance coverage and explores additional financing options tailored for each patient. Furthermore, it introduces various avenues for financial assistance to ease the burden of care expenses. Tailored recommendations are provided regarding the optimal number of statements to issue based on individual patient behaviors and preferences. Consequently, this approach minimizes the resources spent on follow-ups with patients, as conditional statements adjust the follow-up schedule, frequency, and communication method—be it through mail, email, or SMS text—to suit each patient’s needs effectively. Ultimately, this innovative strategy leads to a more efficient and patient-friendly billing environment.

Zebra Doctor offers online appointment scheduling and increased patient intake. It also manages digital reputation and provides a great patient experience. We cover the entire medical industry, from Primary Care and Dental Care to Medical Spas and everything in between. Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms Our focus is on Practices, Patients and Processes. We are a turnkey healthcare solution provider that is constantly improving. We have revolutionized the patient experience by bringing doctors and patients closer together than ever before. Easy & instant communication Seamless televisits Real-time online scheduling Secure chat Reminders via email & text

Provide your patients with timely access to essential information to enhance their health journey. Users of Twistle experience improved health outcomes and a reduction in readmissions. The platform allows both clinicians and patients to exchange HIPAA-compliant messages, along with images, videos, and emojis, effortlessly. By tracking real-time interactions through surveys and videos, you can keep your patients engaged and informed. This approach also enables healthcare staff to concentrate on individuals who require more assistance. Quickly create and implement surveys to gather and analyze patient feedback, allowing for prompt action on any concerns to enhance overall satisfaction. Twistle fosters collaboration among all parties involved in patient care, achieving significant results for team-based care initiatives such as Enhanced Recovery After Surgery (ERAS) and Perioperative Surgical Home (PSH). Additionally, Twistle seamlessly integrates with electronic health records, registries, and predictive analytics solutions, while also connecting with devices and wearables to tailor patient communication and engagement strategies. By leveraging these resources, healthcare providers can ensure a more personalized experience for their patients.

We collaborate with numerous healthcare organizations nationwide to deliver patient engagement solutions that significantly boost revenue while simultaneously offering unparalleled patient-centered care within the healthcare sector. Sequence Health offers a user-friendly, HIPAA-compliant Telehealth platform that allows patients to connect with just a single click. This advanced patient engagement system enables both new and existing patients to either request or have your office arrange a Telehealth appointment. Once the appointment is set, a secure email is dispatched to the patient, and the details are uploaded to their patient portal, allowing them to engage with you online. Additionally, appointment reminders are efficiently communicated through secure emails, encrypted text messages, and recorded phone calls, ensuring that patients never miss their appointments and feel supported throughout their healthcare journey. This comprehensive approach not only enhances patient satisfaction but also streamlines administrative processes for healthcare providers.

Enhance clinic capacity by streamlining outpatient processes and fostering patient involvement. Rebuild patients' trust in their safety by clearly communicating appointment expectations and preparation steps. Implement a system for pre-screening patients for COVID-19 before they arrive, enabling them to update their personal details and fill out necessary forms ahead of time. Empower patients to handle their appointment check-in using text or email options. Optimize patient flow by reducing manual transitions, guaranteeing seamless care coordination. Additionally, address administrative and clinical inefficiencies to ensure that both patients and staff are efficiently located where they need to be, ultimately improving the overall healthcare experience.

Bridge is a recognized leader in patient engagement solutions designed specifically for healthcare organizations. This innovative platform empowers companies to upgrade their current EHR's patient portal, integrate various health IT systems, unify patient engagement tools, and establish a digital front door. Notably scalable and user-friendly, it boasts ONC 2015 Edition Certification and is offered as both a client-branded web application and a mobile app compatible with Android and iOS devices. By automating the entire care journey, Bridge enhances the patient experience significantly. Patients remain actively engaged through customizable electronic communications and can access their health, financial, and appointment details across multiple platforms. Key features of the solution encompass self-scheduling, secure messaging between patients and providers, mobile intake, bill payment options, telemedicine services, and a wide array of additional functionalities. Moreover, the platform includes a fully-documented and complimentary API, enabling healthcare organizations to effortlessly develop their own interfaces, incorporate additional features, and generate advanced reports tailored to their needs. This level of customization ensures that each organization can effectively meet its unique patient engagement goals.

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

Innovative Mobile Application for Patient Engagement, Telemedicine, and Virtual Hospitals. MILLENSYS Health wallet is a smart tool to keep patients connected with their healthcare providers. Patients can book new appointments or exams, find the nearest or best doctor for their specific needs, track appointments, and keep track their medical records and paid bills. The Health Wallet is a mobile application that can be used for tele-health applications. Healthcare providers can customize it with their logo and brand to create a private application for their patients.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

5thPort serves as a comprehensive digital platform for patient education, engagement, and electronic consent, applicable in various settings including individual medical practices, hospitals, health systems, and clinical research environments. The platform employs high-quality multimedia resources and a teach-back method to effectively educate patients and their caregivers about their diagnoses, treatment plans, and the associated risks and benefits of proposed procedures. Once patients are adequately informed, the digital eConsent feature fosters a more meaningful dialogue with healthcare providers. By utilizing 5thPort, users can expect to achieve notable outcomes including: 1. Saving 15 to 20 minutes during consultations without any extra effort, 2. Improving the overall patient experience, 3. Alleviating patient anxiety on the day of their visit, 4. Encouraging patients to take an active role in discussions about their healthcare with providers, 5. Mitigating nurse burnout, leading to a more efficient and harmonious healthcare environment. In essence, 5thPort not only streamlines the consent process but also enhances the overall quality of care delivered to patients.

Amplifying the Patient Perspective for Caring Professionals. We firmly believe that innovative technology has the potential to revolutionize the operation of health and social services, ultimately enhancing patient outcomes and increasing the efficiency of healthcare systems. With our extensive global expertise and leadership in technology, we provide a solution that is not only straightforward to implement but also user-friendly for staff and impactful for patients. The talented designers and engineers at Cemplicity have collaborated with government bodies, hospitals, community service organizations, researchers, and healthcare specialists to rethink and enhance patient reporting processes. Patient Reported Experience Measures (PREMs) play a crucial role in this endeavor. High-quality patient experiences have been shown to mitigate risks, improve health results, lower costs, and foster a more conducive environment for staff to focus on meaningful work. Therefore, adopting a proactive and systematic strategy to elevate patient experiences is an essential component of the quality improvement toolkit for both public and private healthcare entities. Emphasizing the patient voice is not just beneficial, but vital for the evolution of effective health services.

Modern healthcare communication. Spruce is the easiest and most powerful way to communicate with patients, healthcare providers, or other health partners. Spruce combines your existing communication methods with brand new tools in one simple-to-use email inbox. All communication in one supercharged team mailbox. Spruce allows you to communicate with your teammates and patients from one HIPAA-compliant email address. It's easy to manage patient requests, listen to voicemails, respond quickly, and all this is done in one place. Reach patients with the right message at just the right moment. A proactive approach is key to great care. Spruce allows you to reach patients before a problem becomes an emergency. This helps you build stronger relationships with your patients and provide more efficient care. You and your team can cover more ground with virtual care and complex workflow automation. This will allow you to avoid repetition and save time.