Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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QueryPal
Revolutionize Your Support Team with Seamless Automation
Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied.
Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions.
Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors.
Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.
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RAVATAR
RAVATAR Avatar as a Service (AaaS), the leading provider of high-quality and hyper-realistic 3D AI Avatars, breathes life into digital experiences. Our avatars are designed for seamless, real-time interactions. They use the latest Generative AI and Conversational AI technology to accurately replicate human appearance and behaviors. RAVATAR AI avatars are perfect for both personal and professional use. They enhance virtual presence, user interaction, customer service, etc. With RAVATAR you can unlock the full potential of digital humans, elevating your business and captivating your audience.
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Ericsson Digital Human SDK
Introducing the Ericsson Digital Human SDK, a comprehensive software development kit that provides developers with essential tools to swiftly create and implement scalable, interconnected experiences driven by digital humans. Utilizing a straightforward collection of APIs, you can effortlessly integrate 3D presence, AI-driven customer support via digital humans, and innovative omnichannel consumer experiences into your applications, paving the way for next-generation interactions. Our dedication to API flexibility and extensive cross-platform compatibility ensures that you can foster dynamic and valuable engagements within the metaverse. Revolutionize the way you approach omnichannel customer service with interactive personal digital humans, perfect for industries ranging from customer support to healthcare, fashion, and retail. Embark on thrilling adventures with friends in alternate realities, whether it’s through immersive gaming experiences or enjoying a live sports event together at an XR viewing party. Strengthen your connections with family and colleagues worldwide, transcending distance to create meaningful interactions in a new and exciting manner, redefining how we communicate and engage.
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