Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Soul Machines provides an AI platform for building and deploying human-like digital workers across customer experience, enterprise operations, HR, healthcare, and other business functions. Its Digital Workforce platform enables organizations to place AI agents into specific roles while orchestrating the underlying technologies required to perform their work. Soul Machines offers templates for frequently requested digital worker roles so businesses can deploy agents without building every experience from the ground up. Customer Service Agents can respond to routine inquiries and escalate more complicated situations when necessary. HR Benefits Agents can guide employees through benefit options and enrollment processes while providing individualized assistance. Operations Optimization Coaches can support team leaders with organizational design, talent strategy, inventory planning, change management, and identifying potential operational issues. Clinical Trial Onboarding Agents can help patients understand trial protocols, answer questions, and provide individualized support throughout onboarding. Workforce Connect allows digital workers to operate within existing workflow products, while Soul Machines Studio provides an environment for developing custom experiences and integrations. The platform is powered by Soul Machines' Experiential AI technology, which combines cognitive modeling and embodied cognition to give multimodal agents more human-like emotion, understanding, and interaction.
Description
Digital avatars can be utilized across various aspects of your customer experience strategy: Do you require a scalable assistant capable of effectively interpreting, comprehending, and directing incoming leads? Are you aiming to encourage greater self-service engagement from customers, both online and offline? Digital avatars may provide solutions to these challenges and many others. By delivering the appropriate information to the right individual at the right moment, businesses can lessen the barriers that prevent casual visitors from becoming loyal customers. Digital avatars can enhance existing processes, providing a scalable framework that facilitates customer conversion. Currently, UneeQ's digital avatars are actively employed in numerous sectors including healthcare, banking, insurance, education, telecommunications, retail, and mental health, among others. Their distinct appearances and personalities are meticulously co-designed to ensure they leave a positive and lasting impression on users, ultimately enhancing the overall customer experience. As technology continues to evolve, the potential applications of digital avatars in customer interactions will only expand.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Lex
No
Amazon Web Services (AWS)
Yes
Axis LMS
Yes
Dialogflow
No
Google Cloud Platform
Yes
IBM Watson
Yes
IBM watsonx Assistant
No
PwC Amplifier
Yes
Zapier
Yes
Integrations
Amazon Lex
Yes
Amazon Web Services (AWS)
No
Axis LMS
No
Dialogflow
Yes
Google Cloud Platform
No
IBM Watson
No
IBM watsonx Assistant
Yes
PwC Amplifier
No
Zapier
No
Pricing Details
$40,000/year
Free Trial
Yes
Free Version
No
Pricing Details
$899 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AppDirect
Country
United States
Website
www.soulmachines.com
Vendor Details
Company Name
UneeQ
Founded
2017
Country
United States
Website
digitalhumans.com/solutions/