Tai TMS
Tai TMS has been helping freight brokers to grow their businesses for 15 years. We have a core team that includes software developers and industry experts. Our customers trust us for our commitment to innovation, speedy, efficient problem solving, as well as dedication to their success. Tai TMS offers freight brokers a single platform that allows them to quote, book, and track shipments. Tai automates LTL shipping and provides FTL brokers a central platform for sourcing load coverage. Freight brokers understand what it takes to be competitive. However, it can be difficult to grow a brokerage without a modern TMS Solution. Tai is the solution. Tai TMS automates all aspects of logistics, giving freight brokers unprecedented visibility in the process and allowing them to work more efficiently. Tai's AI-enabled platform allows clients to book LTL and FTL shipping directly, which makes it easier for you to find new customers.
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RouteGenie
Everything you need in your NEMT program. RouteGenie reduces your costs by creating the most efficient schedule every day based on your vehicles' capacity. RouteGenie customers experience a 10%-20% reduction in vehicle miles and vehicles on the road. Every day brings new trip changes: no shows, driver calls offs, vehicle breakdowns, and new trips. DispatchGenie automatically adjusts in real time, making dispatching decisions and even mutiloading trips. Transportation providers can source trips from many different sources. It is crucial to bring all these information together in one place. ImportGenie provides best-in-class real-time integrations that allow information to flow seamlessly into your systems. BillingGenie makes it easy to generate all your billing, which helps you to maintain your business' financial health. This includes broker billing and CMS 1500 forms.
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Text App
Text App is a next-generation customer support platform that unites chat, ticketing, automation, and analytics in one intuitive workspace. Built on deep industry expertise and powered by advanced AI, it helps teams deliver faster, more consistent, and scalable customer experiences.
Intelligent AI at the Core
At the heart of Text App lies Text Intelligence, a self-learning engine that grows smarter with every interaction. It analyzes help articles, past conversations, and business data to:
• Instantly resolve repetitive questions
• Suggest tailored responses
• Route complex issues to the right experts
This allows teams to focus on what matters most — building meaningful relationships with customers.
Unified Inbox for Omnichannel Support
Text App centralizes every message — from email, chat, WhatsApp, and Messenger — into a single shared inbox. Agents always have full context, even when customers switch channels. Smart ticketing automatically classifies, prioritizes, and assigns requests to keep support efficient and organized.
Automation Without Code
With the no-code automation builder, teams can easily automate follow-ups, escalations, and CRM syncs — no technical skills required. Proactive tools like greetings, pop-ups, and campaigns help connect with visitors in real time and turn engagement into conversions.
Analytics and Security
Comprehensive dashboards reveal key metrics such as resolution time, CSAT, and agent workload. Enterprise-grade security — including SSO, encryption, and GDPR compliance — keeps your data protected.
Text App scales effortlessly with your business, helping you grow service quality — not costs — and turning customer support into a true driver of loyalty and growth.
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AR Genie
AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.
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