Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your business with the Freight Genie, which delivers a steady stream of quality shipper leads directly to your inbox every day for life. Every day, you will receive between 1 to 5 carefully vetted shippers, enabling you to significantly enhance your business operations. The Freight Genie lead automation system connects you with qualified FTL or LTL shippers, ensuring you secure high-paying loads and build a loyal client base. Customers benefit from reduced time spent on paperwork and handling customer inquiries, allowing them to focus on expanding their shipper network. With personalized leads, the Freight Genie helps you sidestep the intense competition found on load boards. Additionally, it offers assistance in launching digital marketing campaigns across your social media platforms to widen your reach. Furthermore, the Freight Genie also provides broker training and coaching that streamlines the learning process, helping you avoid costly pitfalls as you navigate the freight brokerage landscape. Embrace the Freight Genie to revolutionize your freight business and unlock new opportunities for success.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Freshdesk
No
Gmail
Yes
Intercom
No
LinkedIn
Yes
Microsoft Dynamics 365
No
Microsoft Outlook
Yes
Salesforce
No
WhatsApp
Yes
Zendesk
No
Integrations
Facebook
No
Freshdesk
Yes
Gmail
No
Intercom
Yes
LinkedIn
No
Microsoft Dynamics 365
Yes
Microsoft Outlook
No
Salesforce
Yes
WhatsApp
No
Zendesk
Yes
Pricing Details
$44 per month
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Freight Genie
Country
United States
Website
freightgenie.com
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Lead Generation
Contact Discovery
No
Contact Import/Export
No
Lead Capture
No
Lead Database Integration
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No