Tripleseat Description
With the endorsement of 2,500 venues and over 18,000 industry professionals, Tripleseat streamlines the entire event management process. It efficiently handles everything from lead generation and booking finalization to contact management, event details, invoicing, and payment processing, equipping restaurants, hotels, and event spaces with the innovative tools needed to enhance customer satisfaction and expand their operations. This comprehensive solution not only simplifies tasks but also allows venues to focus on providing exceptional experiences for their clientele.
Tripleseat Alternatives
At ROLLER, we help leisure and attractions businesses unlock their full potential and grow with confidence. Trusted by more than 3,000 venues across 30+ countries—including leading brands like Sky Zone, Altitude, American Dream, Uptown Jungle, Flip Out, Oxygen, Innoflate, and Jumpsquare—we bring deep expertise in the unique needs of the attractions industry. From family entertainment centers and trampoline parks to water parks, zoos, aquariums, and children’s museums, ROLLER supports a wide range of venue types.
Our all-in-one, cloud-based platform is designed to simplify operations and maximize revenue. With integrated tools for ticketing, point of sale, memberships, payments, and digital waivers, ROLLER enables operators to streamline workflows, improve the guest experience, and make smarter business decisions—all from a single system.
Learn more
Regpack is an online onboarding, registration, and payments software used by thousands of organizations worldwide. Regpack works with a variety of businesses to automate their onboarding process, collect client information, and charge automatically for their services.
Whether you're organizing an event, managing client billing, organizing a trip or camp, or offering courses and classes (virtual too!), Regpack can help you make your registration and payment processes a breeze with its unique technology and comprehensive set of features.
Top features include recurring billing, payment plans, automated payment collection, custom form builder, built-in email tools, dynamic reporting, and more.
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iVvy Event Management
Our cloud-based Events Management software provides event organisers with all the tools they need to plan, market & manage every aspect of their event easily and all in one place. From simple seminars to multi-session conferences, we have you covered. With intuitive software, beautiful web and email templates, and our new drag and drop website builder it is easy for anyone to create professional-looking event websites and emails.
Learn more
Flex Catering
Flex is an all-in-one catering management platform designed for restaurants, caterers, foodservice operators, hospitality groups, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to event planning, production, payments, and delivery.
Purpose-built for both B2B and B2C catering workflows, Flex brings orders, events, customers, menus, production, and financial management together in one centralized system. By reducing manual administration and improving coordination across teams, Flex helps businesses save time, control costs, improve customer service, and grow catering sales.
Flex includes a fully customizable online ordering website that can be tailored to match your branding and menu structure. Customers can place orders and make secure payments online, while your team manages the complete workflow through one platform.
Key features include:
* Customizable online ordering
* Order and invoice management
* Proposals with e-signature capabilities
* Customer and company account management
* Menu and pricing management
* Gift cards
* Production and kitchen management
* Delivery management
* Food costing
* Financial and payment management
* Secure online payments
* Operational and financial reporting
* Third-party integrations
* Event management
* Venue and room bookings
Whether you manage corporate catering, drop-off orders, private events, venue bookings, or multi-location operations, Flex provides the tools needed to manage catering more efficiently from initial inquiry through fulfillment.
Book a demo today to see how Flex can simplify your catering operations.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Tripleseat
Year Founded:
2008
Headquarters:
United States
Website:
www.tripleseat.com
Media
Tripleseat-Dashboard
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Product Details
Platforms
Web-Based
Types of Training
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Tripleseat Features and Options
Event Management Software
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Venue Management Software
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management
Tripleseat User Reviews
Write a Review-
There are some things I love about this software, and some things that really need improvement. It has great features and an intuitive design, but some of the features are finicky to use, and repeated glitches in the software keep me from really loving it. Tying our website and social media lead forms to TS really expedited the conversion process, which was great. Generating proposals and contracts and collecting online signatures for documents works great, along with allowing clients the option of paying deposits through TS directly (though the processing fee from Stripe is a bit on the high side). The software glitches have been terrible for me, however. Once you email a client through TS, it links to Outlook and will send you notifications and duplicate emails so you can monitor conversations from both platforms, which is great. What is not great is the tendency for this tie-in to totally break down: clients trying to respond to emails I sent through the TS platform will tell me that the emails just bounce back to them, yet when they send the same email directly to my outlook address it comes through just fine. I will reply to a client through the email/comment chain on TS, and the comment will simply disappear, leaving me with no record of what was sent and whether it even went out at all. I have also had multiple clients call the business and say they submitted an event inquiry through one of our platforms, yet the lead never showed up on TS. This has happened so many times, it makes me wonder how many leads we missed because potential clients submitted an event inquiry and then simply gave up and moved on to the next venue when no one got back to them...because we never got the lead on TS. To be fair to TS, there is a possibility that the issue is somewhere on our website inquiry form, or on Facebook; but we have had our IT dept. investigate our end thoroughly, and everything seems to be working perfectly. I have emailed TS trying to get help for these issues in the past, and basically got "well, it worked when I tried it!" in response, which is incredibly unhelpful. I want to love this software, it is reasonably-priced and has awesome potential. The bugs and the lackluster support are two major hurdles to this goal, however, and TS has yet to make any moves that I can see to fix either one.
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