Tripleseat Description
With the endorsement of 2,500 venues and over 18,000 industry professionals, Tripleseat streamlines the entire event management process. It efficiently handles everything from lead generation and booking finalization to contact management, event details, invoicing, and payment processing, equipping restaurants, hotels, and event spaces with the innovative tools needed to enhance customer satisfaction and expand their operations. This comprehensive solution not only simplifies tasks but also allows venues to focus on providing exceptional experiences for their clientele.
Tripleseat Alternatives
EventsAir
EventsAir is the one platform you need for everything events. Execute engaging in-person, virtual, and hybrid events with a solution that supports you from start to finish. From built-in budgeting and accounting tools to breathtaking on-brand event sites and seamless registration experiences, EventsAir's all-in-one event management software makes event planning a breath of fresh...air.
With over 30 years of expertise, EventsAir has powered 350,000+ successful events, earning the trust of the industry's best to deliver seamless, standout experiences. We love dynamic and complex events, which is why we’ve built a comprehensive platform designed to grow and evolve alongside you.
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ROLLER
ROLLER has a proven history of serving over 2,000 clients spanning 30+ countries, including esteemed brands in the attractions industry such as SkyZone, Altitude, American Dream, Uptown Jungle, Flip Out, WhoaZone, Oxygen, Innoflate, and Jumpsquare. We possess an in-depth understanding of the unique requirements of play centers, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, aquariums, and more.
ROLLER stands out as the leading all-inclusive venue management solution for attraction businesses, equipped with a diverse set of features that amplify revenue and streamline operations. Experience seamless ticketing, efficient point-of-sale systems, advanced membership management, and integrated waivers—all in one robust platform designed to elevate your business.
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HoneyBook
HoneyBook makes it easy for independent business owners to communicate with customers and clients, manage projects, and get paid—all in one place.
With the help from our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant.
With their proposals, invoices, contracts, payments, and scheduling at your fingertips, HoneyBook gives you everything you need to give clients an unforgettable experience.
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Caterease
Caterease Software is the most popular catering and event planning application available with over 50,000 users worldwide. Because of its flexible design and optional packages, Caterease is the perfect solution for event management businesses of any size. Create custom screen displays that respect your team’s workflow, custom event prints that reflect your company’s image and custom queries to track the specific information you need. Boost productivity, avoid costly mistakes and save precious time and money with this intuitive and user-friendly program.
Take the work and the worry out of your busy workday with the most powerful catering and event planning program available. Discover automation made easy with Caterease Software.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Tripleseat
Year Founded:
2008
Headquarters:
United States
Website:
www.tripleseat.com
Media
Tripleseat-Dashboard
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Product Details
Platforms
Web-Based
Types of Training
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Tripleseat Features and Options
Event Management Software
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Venue Management Software
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management
Tripleseat User Reviews
Write a Review-
There are some things I love about this software, and some things that really need improvement. It has great features and an intuitive design, but some of the features are finicky to use, and repeated glitches in the software keep me from really loving it. Tying our website and social media lead forms to TS really expedited the conversion process, which was great. Generating proposals and contracts and collecting online signatures for documents works great, along with allowing clients the option of paying deposits through TS directly (though the processing fee from Stripe is a bit on the high side). The software glitches have been terrible for me, however. Once you email a client through TS, it links to Outlook and will send you notifications and duplicate emails so you can monitor conversations from both platforms, which is great. What is not great is the tendency for this tie-in to totally break down: clients trying to respond to emails I sent through the TS platform will tell me that the emails just bounce back to them, yet when they send the same email directly to my outlook address it comes through just fine. I will reply to a client through the email/comment chain on TS, and the comment will simply disappear, leaving me with no record of what was sent and whether it even went out at all. I have also had multiple clients call the business and say they submitted an event inquiry through one of our platforms, yet the lead never showed up on TS. This has happened so many times, it makes me wonder how many leads we missed because potential clients submitted an event inquiry and then simply gave up and moved on to the next venue when no one got back to them...because we never got the lead on TS. To be fair to TS, there is a possibility that the issue is somewhere on our website inquiry form, or on Facebook; but we have had our IT dept. investigate our end thoroughly, and everything seems to be working perfectly. I have emailed TS trying to get help for these issues in the past, and basically got "well, it worked when I tried it!" in response, which is incredibly unhelpful. I want to love this software, it is reasonably-priced and has awesome potential. The bugs and the lackluster support are two major hurdles to this goal, however, and TS has yet to make any moves that I can see to fix either one.
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